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Old Geezer
Trending Lyricist I
Feb 28, 2018 10:48 AM UTC
Question

Updating Sonos Controller on MacBook Air

When new updates arrive from Sonos they are indicated on all my devices, which is excellent. The updates install from the Apple app store for my iPads and iPhones and just work. items i.e. iPads, iPhone. However, when i want to update on a macbook air or my Mac mini. It never works from the app on each of these devices i get error messages . Why?

i have to download software from the Sonos site and update.

It just seems that there is something lacking
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15 replies

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AjTrek1
AjTrek1
Mar 2, 2018 2:53 PM UTC
OK, this may have nothing to do with your issues but doing a reset of the NVRAM (PRAM) can't hurt. At best it may improve performance in other areas. :8 . Here's the link: https://support.apple.com/en-us/HT204063

Cheers!
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Old GeezerAuthor
Trending Lyricist I
Mar 2, 2018 3:02 PM UTC
Thank you for your time and suggestions they are appreciated. When there is a new update then i use my iPad to update my 8 Sonos 1's and 1 play bar all iOS devices i.e. iPads and iPhones. this works every time. The my macbook air and mac mini I do last. Yes, it is a work round but its one I can live with at the moment and its easy. I am pleased with my Sonos system, tried using Echo Dots but much happier with an iOS device and my laptop. The Mac Mini is used as the media library.
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    AjTrek1
    AjTrek1
    Mar 2, 2018 3:12 PM UTC
    Glad you're pleased! Cheers!
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    Together Everyone Achieves More = T.E.A.M.
    Keith N
    Keith N
    Sonos Staff
    Mar 2, 2018 10:01 PM UTC
    Big thanks to AJTrek1 for the suggestions! 🆒

    Old Geezer: While I understand this workaround works well for you now, I'd really like to get a solution for you. Whenever you have a moment to spare, feel free to give our support technicians a call. We'd like to get to the bottom of this and make sure you can update without a hassle.
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    Old GeezerAuthor
    Trending Lyricist I
    Mar 3, 2018 4:53 AM UTC
    Than you I will do that next week.

    Regards
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