Skip to main content
Old Geezer
Trending Lyricist I
February 28, 2018
Question

Updating Sonos Controller on MacBook Air

  • February 28, 2018
  • 15 replies
  • 1665 views
When new updates arrive from Sonos they are indicated on all my devices, which is excellent. The updates install from the Apple app store for my iPads and iPhones and just work. items i.e. iPads, iPhone. However, when i want to update on a macbook air or my Mac mini. It never works from the app on each of these devices i get error messages . Why?

i have to download software from the Sonos site and update.

It just seems that there is something lacking
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

15 replies

Show previous replies
AjTrek1
AjTrek1
March 2, 2018
OK, this may have nothing to do with your issues but doing a reset of the NVRAM (PRAM) can't hurt. At best it may improve performance in other areas. :8 . Here's the link: https://support.apple.com/en-us/HT204063

Cheers!
Together Everyone Achieves More = T.E.A.M.
Old GeezerAuthor
Trending Lyricist I
March 2, 2018
Thank you for your time and suggestions they are appreciated. When there is a new update then i use my iPad to update my 8 Sonos 1's and 1 play bar all iOS devices i.e. iPads and iPhones. this works every time. The my macbook air and mac mini I do last. Yes, it is a work round but its one I can live with at the moment and its easy. I am pleased with my Sonos system, tried using Echo Dots but much happier with an iOS device and my laptop. The Mac Mini is used as the media library.
    AjTrek1
    AjTrek1
    March 2, 2018
    Glad you're pleased! Cheers!
    Together Everyone Achieves More = T.E.A.M.
    Keith N
    Keith N
    Sonos Staff
    March 2, 2018
    Big thanks to AJTrek1 for the suggestions! 🆒

    Old Geezer: While I understand this workaround works well for you now, I'd really like to get a solution for you. Whenever you have a moment to spare, feel free to give our support technicians a call. We'd like to get to the bottom of this and make sure you can update without a hassle.
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
    Old GeezerAuthor
    Trending Lyricist I
    March 3, 2018
    Than you I will do that next week.

    Regards
      Terms & ConditionsAccessibility statement