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Contributor I
Aug 10, 2015 5:09 PM UTC
Answered

Update to windows 10

Hi all,
SInce I updated my laptop to windows 10 the sonos app won't work. I have tried to uninstall it and restart but no luck. Any ideas?
Thanks
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    Barry CE
    Barry CEAnswer
    Retired Sonos Staff
    Aug 10, 2015 7:25 PM UTC
    Evening Nicktlse,

    Windows 10 update likes to reclassify your networks as public, which restricts local communication.

    Make sure that isn't the case by following these instructions:

    CLICKY

    If that doesn't do it, check your firewall settings
    I work for Sonos but the views expressed here are provided at my own time and leisure.

    4 replies

    Barry CE
    Barry CEAnswer
    Retired Sonos Staff
    Aug 10, 2015 7:25 PM UTC
    Evening Nicktlse,

    Windows 10 update likes to reclassify your networks as public, which restricts local communication.

    Make sure that isn't the case by following these instructions:

    CLICKY

    If that doesn't do it, check your firewall settings
    Translate
    I work for Sonos but the views expressed here are provided at my own time and leisure.
    nicktlseAuthor
    Contributor I
    Aug 10, 2015 7:42 PM UTC
    Evening ElesoteriC,
    Excellent and good answer thanks!
    It now works and I can rock the house again 🙂
    Translate
    Barry CE
    Retired Sonos Staff
    Aug 10, 2015 8:25 PM UTC
    That's what I like to hear man! 🆒
    Translate
    I work for Sonos but the views expressed here are provided at my own time and leisure.
    Lyricist I
    Aug 20, 2016 2:14 PM UTC
    Evening Nicktlse,

    Windows 10 update likes to reclassify your networks as public, which restricts local communication.

    Make sure that isn't the case by following these instructions:

    CLICKY

    If that doesn't do it, check your firewall settings


    Hi ElesoteriC,

    I know this thread is old but I have almost thrown my laptop out the window until I followed your advice and it worked like and absolute dream - thanks very much for the info, I registered especially to say thanks (that's how "on the edge" I was)!!
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