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Contributor I
August 10, 2015
Answered

Update to windows 10

  • August 10, 2015
  • 4 replies
  • 3201 views
Hi all,
SInce I updated my laptop to windows 10 the sonos app won't work. I have tried to uninstall it and restart but no luck. Any ideas?
Thanks
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    Best answer by Barry CE
    Evening Nicktlse,

    Windows 10 update likes to reclassify your networks as public, which restricts local communication.

    Make sure that isn't the case by following these instructions:

    CLICKY

    If that doesn't do it, check your firewall settings

    4 replies

    Barry CE
    Barry CEAnswer
    Retired Sonos Staff
    August 10, 2015
    Evening Nicktlse,

    Windows 10 update likes to reclassify your networks as public, which restricts local communication.

    Make sure that isn't the case by following these instructions:

    CLICKY

    If that doesn't do it, check your firewall settings
    I work for Sonos but the views expressed here are provided at my own time and leisure.
    nicktlseAuthor
    Contributor I
    August 10, 2015
    Evening ElesoteriC,
    Excellent and good answer thanks!
    It now works and I can rock the house again 🙂
    Barry CE
    Retired Sonos Staff
    August 10, 2015
    That's what I like to hear man! 🆒
    I work for Sonos but the views expressed here are provided at my own time and leisure.
    Lyricist I
    August 20, 2016
    Evening Nicktlse,

    Windows 10 update likes to reclassify your networks as public, which restricts local communication.

    Make sure that isn't the case by following these instructions:

    CLICKY

    If that doesn't do it, check your firewall settings


    Hi ElesoteriC,

    I know this thread is old but I have almost thrown my laptop out the window until I followed your advice and it worked like and absolute dream - thanks very much for the info, I registered especially to say thanks (that's how "on the edge" I was)!!