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Trending Lyricist I
May 25, 2023 3:13 PM UTC
Answered

Update to 15.4 lost play from 'on this mobile device'

Unfortunately, I chose to update Sonos to 15.4 last night.

I can no longer play any music ‘on this mobile device’ which is what I use almost daily.

Is this a ‘feature’ where Sonos will no longer allow play from Androids, or a bug???

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Airgetlam
AirgetlamAnswer
May 26, 2023 1:51 AM UTC

I’m not a Sonos employee, I don’t have any insight as to where they consider making ‘official’ announcements. 

I do recall seeing an article on Engadget about it, too. I’d think most of the major outlets carried it as well.

My guess is this change, much like when it happened to iOS users, is being forced on Sonos by the OS manufacturer. For Apple, it was a ‘security’ issue, Apple didn’t want outside devices to have the ability to reach in to their system. Which puts people like Sonos and others using this method of access in a bad position. Customers, not unlike you, seem to think Sonos wants to do this in order to make you angry. My expectation is they didn’t want to do this. 

Bruce

43 replies

Lyricist II
May 29, 2023 10:57 PM UTC

Thank you jgatie

It looks like I need to buy a NAS.

 

Costly move to update the Sonos App.

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Airgetlam
May 29, 2023 10:58 PM UTC

If this is following the same change as to what happened with iOS, you can thank Google for it. Apple shut down that method of connection a while ago. 

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Bruce
jgatie
May 29, 2023 11:03 PM UTC

Thank you jgatie

It looks like I need to buy a NAS.

 

Costly move to update the Sonos App.

 

Most routers will share a drive off a USB.  Any drive.  Use a cheap thumb drive, under $25 if you don't want the expense of a dedicated NAS.

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jgatie
May 29, 2023 11:09 PM UTC

If this is following the same change as to what happened with iOS, you can thank Google for it. Apple shut down that method of connection a while ago. 

 

No @Airgetlam, don't you know back then Sonos decided to keep this functionality on Android after it arbitrarily removed it from iOS (Apple not to blame at all!), yet now a couple years later they decide to get rid of this function, again arbitrarily, with this time Google not to blame at all.  Sonos just wakes up one day and says "Well, let's piss off our customers for the heck of it.  No reason, we just like screwing with them".  

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Airgetlam
May 29, 2023 11:11 PM UTC

I sense sarcasm…. ;)

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Bruce
Lyricist II
May 30, 2023 12:25 AM UTC

This is a total load of crap.

 

I have lost the ability to play my music over my very expensive Sonos speakers.

 

My router will not recognize a USB device to play the content.

 

I will probable need to pay €300 to €500 for a NAS if that works.

 

The answer is forget Sonas find a different solution.

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jgatie
May 30, 2023 12:32 AM UTC

Or you could upload up to 100,000 tracks to a free YouTube account and spend nothing to play your music on Sonos.

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buzz
Grand Maestro
May 30, 2023 12:51 AM UTC

A friend of mine called me and said that SONOS had sent him a warning email at least a couple weeks in advance. Since I don’t use this feature I didn’t receive an email.

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Lyricist I
May 30, 2023 2:27 PM UTC

This update is a  rip off.I don’t want to buy à NAS or pay a  streaming service to listen to my  music on my mobile or a" free" streaming service with ads.

I’ve called  Sonos (I’m in France) today, they’ve sent me an email to which I need to reply  and complain.

The woman on the Phone said many people are complaining and Sonos pay attention to the comments,so I suggest you, guys should do the same if you wanna hope Sonos to do something for us

I’m very  angry,and will let it know on the social networks if they don’t solve this

 

Hope my english is good enough

 

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UKMedia
May 30, 2023 2:51 PM UTC

This update is a  rip off.I don’t want to buy à NAS or pay a  streaming service to listen to my  music on my mobile or a" free" streaming service with ads.

I’ve called  Sonos (I’m in France) today, they’ve sent me an email to which I need to reply  and complain.

The woman on the Phone said many people are complaining and Sonos pay attention to the comments,so I suggest you, guys should do the same if you wanna hope Sonos to do something for us

I’m very  angry,and will let it know on the social networks if they don’t solve this

 

Hope my english is good enough

 

I hope that you are also complaining to Google, who actually introduced the restriction! 🤦‍♂️

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