Update to 15.4 lost play from 'on this mobile device'

Forum|Forum|3 years ago
May 25, 2023
43 replies
1787 views

Unfortunately, I chose to update Sonos to 15.4 last night.

I can no longer play any music ‘on this mobile device’ which is what I use almost daily.

Is this a ‘feature’ where Sonos will no longer allow play from Androids, or a bug???

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Best answer by Airgetlam

I’m not a Sonos employee, I don’t have any insight as to where they consider making ‘official’ announcements.

I do recall seeing an article on Engadget about it, too. I’d think most of the major outlets carried it as well.

My guess is this change, much like when it happened to iOS users, is being forced on Sonos by the OS manufacturer. For Apple, it was a ‘security’ issue, Apple didn’t want outside devices to have the ability to reach in to their system. Which puts people like Sonos and others using this method of access in a bad position. Customers, not unlike you, seem to think Sonos wants to do this in order to make you angry. My expectation is they didn’t want to do this.

Airgetlam

Bruce

T

tln2Author

Trending Lyricist I

So very poor of Sonos to not announce that before I updated to 15.4.

I guess it is time to drop Sonos for a real quality speaker system.

And I will share my experience and disappointment on all social media channels.

UKMedia

So very poor of Sonos to not announce that before I updated to 15.4.

It was announced 20 days beforehand, not sure how much more time you needed. Also, if you read the announcement, this is primarily an Android OS change.

And I will share my experience and disappointment on all social media channels.

That’ll make a big difference! I assume that you will also include criticism of Google for changing Android as well? 🙄

Remember: Sometimes Red Wine helps :)

F

FilthyMonkey

Lyricist II

I follow Sonos on Twitter and Instagram. I didn’t see it announced there. I also did not receive an email. So I’m pretty sure it wasn’t general knowledge. Where was it announced?

Airgetlam

Well, certainly at the link I posted in this thread as the original response. I don’t use either Twitter or Instagram personally, nor would I consider them as ‘official’ lines of communication. Or at least, I’ve never seen anything from Sonos saying that they will announce everything there.

Bruce

F

FilthyMonkey

Lyricist II

So do you think the average Sonos user reads the community news and announcements forum?

Probably not. Pretty sure that Sonos knows this as well. That’s why they announced it there.

AirgetlamAnswer

I’m not a Sonos employee, I don’t have any insight as to where they consider making ‘official’ announcements.

I do recall seeing an article on Engadget about it, too. I’d think most of the major outlets carried it as well.

My guess is this change, much like when it happened to iOS users, is being forced on Sonos by the OS manufacturer. For Apple, it was a ‘security’ issue, Apple didn’t want outside devices to have the ability to reach in to their system. Which puts people like Sonos and others using this method of access in a bad position. Customers, not unlike you, seem to think Sonos wants to do this in order to make you angry. My expectation is they didn’t want to do this.

Bruce

I

iggyf

Lyricist III

Yesterday, my Sonos could stream songs from my phone. Today, after the mandatory update, it refuses to do so. Nothing changed about Android on my phone between yesterday and today, that I am aware of. It seems to me, that Sonos simply tore up the covenant between manufacturer and consumer. If it was really the fault of the big, bad Google, then I would like to know the particulars so that I may target my wrath at the right culprits.