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For cripes sake benym, your "treat Sonos reps like your personal dancing monkeys" act is getting old. What's next, are they going to have to make you lunch?
He gets the satisfaction of making his monkeys dance again. :8
It would not matter if there were enough of them - no offence to Ryan/others.
But there aren't and I see enough threads/posts with more important questions go unanswered for this reason, so it might be a good idea to mull over any adding to this state of affairs.
No doubt support is lacking. All tne more reason to not waste their time with this nonsense. This is about the fifth time we've seen this poster demand an answer from a Sonos rep to an obvious question which was already correctly answered by several other posters.