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beffjiffy
Contributor I
June 21, 2018

Update

  • June 21, 2018
  • 12 replies
  • 724 views
The latest update work like crap. Please fix it!
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    ratty
    ratty
    June 29, 2018
    I, along with vast numbers of users, use the Android app happily. All the apps are just controllers, and the mobile apps are virtually identical across platforms. What is being suggested here is like blaming a generic bug in TV remotes for the fact that your TV is playing up. This makes absolutely no sense and is totally misguided and misleading.

    And I, along with various other users, have had continued and consistent problems with the Android app. All the apps are programs, and so what's being suggested here is that when your computer breaks, it is in fact a problem of the keyboard, not the software. This makes absoluitely no sense and is totally misguided and misleading.
    Wrong analogy I'm afraid. The hardware can be fine, the software can be fine, but if the means of communicating with the other devices is compromised, usually by wireless conditions, then network applications such as Sonos will inevitably falter. Jeff S has suggested as much and invited you to submit a system diagnostic, which will often help to diagnose where the problem lies. If you don't follow up on that we'll have to draw our own conclusions.
      John B
      June 29, 2018
      I, along with vast numbers of users, use the Android app happily. All the apps are just controllers, and the mobile apps are virtually identical across platforms. What is being suggested here is like blaming a generic bug in TV remotes for the fact that your TV is playing up. This makes absolutely no sense and is totally misguided and misleading.

      And I, along with various other users, have had continued and consistent problems with the Android app. All the apps are programs, and so what's being suggested here is that when your computer breaks, it is in fact a problem of the keyboard, not the software. This makes absoluitely no sense and is totally misguided and misleading.      What @ratty said. You have a problem with your network, that you are blaming on the app. As long as you persist with that view you will never solve the problem. Your choice.
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