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chesuk1
Contributor I
October 18, 2017
Question

Unlink Email Account

  • October 18, 2017
  • 1 reply
  • 665 views
Guys the information you provide to unlink an unauthorised email account is in adequate and does not contain the information that is needed. Furthermore sending the same information by email from technical support is pointless. The android app does not contain any link to remove an unauthorised email account instead it says that a speaker/device needs to be added to an unauthorised email account. Sonos need to provide an easy link from the Settings page of the app.
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1 reply

Keith N
Keith N
Sonos Staff
November 14, 2017
Hi there, chesuk1. I was able to check in our system and saw you had worked with some of our technicians to get this problem resolved. Should you have any other problems please feel free to reach out. Enjoy the music.
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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