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Contributor I
July 14, 2024
Question

Unable to add the shared folder 1002

  • July 14, 2024
  • 11 replies
  • 2690 views

Following the recent Sonos update, the desktop application refuses to add the library. Despite numerous results on search, Sonos seemingly is refusing to resolve the 913 issue.

It was suggested I move the library to an external hard drive. Which I did and now I get the 1002 error. Sonos resolution to this is meaningless and doesn’t help. 

Apple Music will play through Sonos but the Sonos app refuses to load the library which means I can’t play any music using either the desktop or the mobile app.

Has anyone found a solution this to and please in plain English. 
There are a lot of answers which are gobbleeegook...

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11 replies

Airgetlam
October 12, 2024

S1 only supports SMB v1, there isn’t enough space in the memory for those devices to hold a kernel that will support higher versions of SMB. IMHO, that’s one of the reasons for not only more memory on newer devices, but a motivating force for S2. Amongst others, I’m sure. 

Bruce