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User894178
Contributor I
February 13, 2013

turning off sonos app on android

  • February 13, 2013
  • 20 replies
  • 2667 views
'leaving' used to be my method of exiting the sonos controller app. With version 4.0 there is no obvious way to turn off the controller...can someone help?
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      20 replies

      Al2013
      Lyricist I
      February 16, 2013
      I have the exact same question. There isn't a clean way to leave the controller. I've had to shut down all rooms to leave.
      Mike_5
      Lyricist I
      February 18, 2013
      I have also had problems with losing different rooms whenever I turn the controller off then back on ever since the new update.
      Clive_11
      Contributor I
      February 18, 2013
      Can't exit cleanly on either my nexus 7 or htc one s. Only solution seems to be settings > apps > running > sonos > stop notification service. 😞
      Mark_19
      Lyricist II
      February 24, 2013
      Same problem here - on Galaxy s2 and Nexus7, Sonos controller appears to be permanently running in the background since last update. Switching wifi off gets rid of the notification icon but it comes back on when wifi re-enabled. There should be an option to exit completely and stop the software from running in the background all the time. Either that or the notification icon is 'faulty'
      User484148
      Contributor I
      February 27, 2013
      Has anyone found an answer to this problem???
      User484148
      Contributor I
      February 28, 2013
      However, if you are looking to quit the application completely, then you may want to check if you have notifications on, as this will keep the Sonos application on and active. To turn off notifications for Sonos, go into the Sonos App >Settings>Advanced settings. Turn off notifications. Turn the phone off completely and then power it back on.
        tjweller
        Contributor I
        February 28, 2013
        For anyone following this, the approach above seems to have fixed this for me. Good call, User484148!
        User484148
        Contributor I
        February 28, 2013
        well, I actually had to ask support and they sent that to me...wish I could claim it!
        Azur D
        Sonos Employee
        February 28, 2013
        Hello, This has already been discussed in this thread but I wanted to chime in case anyone missed it. In order to close the Sonos application for Android, the notifications need to be turned off. The following Answer goes over disabling the notifications: https://sonos.custhelp.com/app/answers/detail/a_id/1929/kw/notifications
        tjweller
        Contributor I
        March 4, 2013
        Greg, I had the same issue, but was able solve based on the instructions in this thread. You just need to go into the Sonos app settings and turn "off" the notifications. Give that a shot - worked for me.
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