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Contributor I
Feb 13, 2013 6:53 PM UTC

turning off sonos app on android

'leaving' used to be my method of exiting the sonos controller app. With version 4.0 there is no obvious way to turn off the controller...can someone help?
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    20 replies

    Lyricist I
    Feb 16, 2013 1:38 AM UTC
    I have the exact same question. There isn't a clean way to leave the controller. I've had to shut down all rooms to leave.
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    Lyricist I
    Feb 18, 2013 2:21 PM UTC
    I have also had problems with losing different rooms whenever I turn the controller off then back on ever since the new update.
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    Contributor I
    Feb 18, 2013 7:04 PM UTC
    Can't exit cleanly on either my nexus 7 or htc one s. Only solution seems to be settings > apps > running > sonos > stop notification service. 😞
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    Lyricist II
    Feb 24, 2013 9:09 PM UTC
    Same problem here - on Galaxy s2 and Nexus7, Sonos controller appears to be permanently running in the background since last update. Switching wifi off gets rid of the notification icon but it comes back on when wifi re-enabled. There should be an option to exit completely and stop the software from running in the background all the time. Either that or the notification icon is 'faulty'
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    Contributor I
    Feb 27, 2013 4:06 AM UTC
    Has anyone found an answer to this problem???
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    Contributor I
    Feb 28, 2013 12:22 AM UTC
    However, if you are looking to quit the application completely, then you may want to check if you have notifications on, as this will keep the Sonos application on and active. To turn off notifications for Sonos, go into the Sonos App >Settings>Advanced settings. Turn off notifications. Turn the phone off completely and then power it back on.
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    Contributor I
    Feb 28, 2013 1:09 AM UTC
    For anyone following this, the approach above seems to have fixed this for me. Good call, User484148!
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    Contributor I
    Feb 28, 2013 1:40 AM UTC
    well, I actually had to ask support and they sent that to me...wish I could claim it!
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    Sonos Employee
    Feb 28, 2013 2:43 AM UTC
    Hello, This has already been discussed in this thread but I wanted to chime in case anyone missed it. In order to close the Sonos application for Android, the notifications need to be turned off. The following Answer goes over disabling the notifications: https://sonos.custhelp.com/app/answers/detail/a_id/1929/kw/notifications
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    Contributor I
    Mar 4, 2013 5:07 PM UTC
    Greg, I had the same issue, but was able solve based on the instructions in this thread. You just need to go into the Sonos app settings and turn "off" the notifications. Give that a shot - worked for me.
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