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Contributor I
September 17, 2022
Answered

Trueplay Tuning Not Working with iPhone 14 Pro

  • September 17, 2022
  • 16 replies
  • 8523 views

Just tried to use Trueplay Tuning on my Arc system and I got the message regarding it is not yet supported on this iPhone. I have the iPhone 14 Pro. I assume a software update will be coming soon for Sonos similar to what happened with the iPhone 12. 
 

Less of a question and more of a PSA

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Best answer by Kunalg55

Trueplay now works with iPhone 14 models including pro 

https://www.macrumors.com/2022/12/12/sonos-trueplay-iphone-14-support/ 

sonos has also removed it from their not supported devices link. 
Update the app and it now works I have tried it myself. 

16 replies

Mr. T
September 17, 2022

Based on the iPhone 13, it was circa 3mths after launch before TruePlay was supported on it. Mid-Dec if I recall correctly.

Whether that will also be the case for iPhone 14 remains to be seen.

No doubt, Sonos will update the support page soon to say “Coming Soon” for the iPhone 14.

Trueplay-compatible devices

 

Stanley_4
Grand Maestro
September 17, 2022

“Coming Soon” doesn’t mean support is coming, only a final status, which could be either supported or unsupported.

Lyricist III
October 6, 2022

Still waiting for TruePlay support on the iPad Pro M1 that came out in 2021….

Contributor I
October 9, 2022

This seems unacceptable for me. What happened? Many differences between iphone 12 or 13? There was no time during ios 16 beta to check for problems at the OS level? For a label that wants to be the reference in the market I think not having support very soon seems to me a joke

Mr. T
October 9, 2022

This seems unacceptable for me. What happened? Many differences between iphone 12 or 13? There was no time during ios 16 beta to check for problems at the OS level? For a label that wants to be the reference in the market I think not having support very soon seems to me a joke

iOS device models are sufficiently different from one another to require individual microphone calibration curves. Probably not as simple a process as you imagine.

Lyricist I
October 15, 2022

Although it is frustrating not to be able to tune using my 14 pro, I understand that things probably need tweaking for the newer hardware. I would rather a fully functioning update than have a multitude of fixes for a day one update release.

Lyricist I
November 13, 2022

Been a while and it’s high time Sonia updates trueplay for iPhone 14…

Local Superstar
November 13, 2022

Been a while and it’s high time Sonia updates trueplay for iPhone 14…

Yes, hope she hurries up. 😁

Airgetlam
November 13, 2022

I do so hate that autocorrect thing in iOS ;)

Bruce
Lyricist II
November 20, 2022

It’s been 2 months and Sonos still hasn’t updated their iOS app to handle Trueplay on iPhone14?  Kinda crazy that it’s taking this long!