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Contributor I
Sep 17, 2022 12:39 PM UTC
Answered

Trueplay Tuning Not Working with iPhone 14 Pro

Just tried to use Trueplay Tuning on my Arc system and I got the message regarding it is not yet supported on this iPhone. I have the iPhone 14 Pro. I assume a software update will be coming soon for Sonos similar to what happened with the iPhone 12. 
 

Less of a question and more of a PSA

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Kunalg55Answer
Lyricist I
Dec 12, 2022 10:56 PM UTC

Trueplay now works with iPhone 14 models including pro 

https://www.macrumors.com/2022/12/12/sonos-trueplay-iphone-14-support/ 

sonos has also removed it from their not supported devices link. 
Update the app and it now works I have tried it myself. 

16 replies

Mr. T
Sep 17, 2022 12:45 PM UTC

Based on the iPhone 13, it was circa 3mths after launch before TruePlay was supported on it. Mid-Dec if I recall correctly.

Whether that will also be the case for iPhone 14 remains to be seen.

No doubt, Sonos will update the support page soon to say “Coming Soon” for the iPhone 14.

Trueplay-compatible devices

 

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Stanley_4
Grand Maestro
Sep 17, 2022 8:24 PM UTC

“Coming Soon” doesn’t mean support is coming, only a final status, which could be either supported or unsupported.

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Lyricist III
Oct 6, 2022 10:59 AM UTC

Still waiting for TruePlay support on the iPad Pro M1 that came out in 2021….

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Contributor I
Oct 9, 2022 4:38 PM UTC

This seems unacceptable for me. What happened? Many differences between iphone 12 or 13? There was no time during ios 16 beta to check for problems at the OS level? For a label that wants to be the reference in the market I think not having support very soon seems to me a joke

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Mr. T
Oct 9, 2022 4:44 PM UTC

This seems unacceptable for me. What happened? Many differences between iphone 12 or 13? There was no time during ios 16 beta to check for problems at the OS level? For a label that wants to be the reference in the market I think not having support very soon seems to me a joke

iOS device models are sufficiently different from one another to require individual microphone calibration curves. Probably not as simple a process as you imagine.

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Lyricist I
Oct 15, 2022 11:26 AM UTC

Although it is frustrating not to be able to tune using my 14 pro, I understand that things probably need tweaking for the newer hardware. I would rather a fully functioning update than have a multitude of fixes for a day one update release.

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Lyricist I
Nov 13, 2022 12:50 AM UTC

Been a while and it’s high time Sonia updates trueplay for iPhone 14…

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Local Superstar
Nov 13, 2022 9:48 AM UTC

Been a while and it’s high time Sonia updates trueplay for iPhone 14…

Yes, hope she hurries up. 😁

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Airgetlam
Nov 13, 2022 5:32 PM UTC

I do so hate that autocorrect thing in iOS ;)

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Bruce
Lyricist II
Nov 20, 2022 7:02 PM UTC

It’s been 2 months and Sonos still hasn’t updated their iOS app to handle Trueplay on iPhone14?  Kinda crazy that it’s taking this long!

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