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dcwinton
Avid Contributor III
February 18, 2023
Answered

Trueplay loses speaker. theyre all there making noise.

  • February 18, 2023
  • 3 replies
  • 88 views

Subject line pretty much sums it up. Trueplay “loses” speaker. They’re all there making noises. 
 

Arc, sub + 2 play:3’s. 
 

i know this subject has been addressed before, but the Sonos ppl shut it down before useful advice appears. (Why do they do that? Just leave it open until the problem is solved.) 

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Best answer by Airgetlam

Did you submit a diagnostic to Sonos, and call them to see what was revealed?

3 replies

Airgetlam
AirgetlamAnswer
February 19, 2023

Did you submit a diagnostic to Sonos, and call them to see what was revealed?

Bruce
dcwintonAuthor
Avid Contributor III
February 19, 2023

Did you submit a diagnostic to Sonos, and call them to see what was revealed?

Thanks. Not yet. I will do that on a weekday when I’m more likely to reach someone.  Problem discovered on a Saturday. I was just wondering if there were any new insights on the topic since the last go-round. 

Airgetlam
Airgetlam
February 19, 2023

Things tend to be shut down after an amount of inactivity. If there’s no ongoing conversation, there’s really no need for everyone to look at it. If others continue to have a similar issue, then the conversation continues. 

Bruce
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