Trueplay for Connect:AMP

It would be great to hear from the Sonos staff about this. There doesn't appear to be any technical reason as to why Sonos doesn't support their Connect Amp product with Trueplay. And spending $500 (before paying significantly more money to add the necessary speakers for an excellent stereo solution) should earn some support. Particularly when that needed support is already provided for solutions that cost $150 'all in'.

Sonos, how about it?

I doubt you'll get a response on technical feasibility on this. It's just not their standard policy to give out those sort of details. It could be that the connect:amp, being an older unit, doesn't have the internal smarts to get it done, don't know...as Sonosjunkie is implying. It could be some other reason that explaining properly would mean giving too much internal private information. it could be a matter of feature prioritization. I could be a non-technical reason that they definitely don't want to open up to public judgement.

But Sonos staff does read all these threads and passes this stuff on as a feature request.

This article is a bit dated, but the basic message is there. Seperates are in rapid decline, so it would be wasted money for sonos to sink R&D $ into further enhancing it. When Sonos first started there was a huge gap in the market which their legacy products filled. Bridging the gap between traditional hi-fi and digital services. Now the market is predominantly digital services i doubt we’ll ever see an uodated connect:amp - beyond software updates to maintain ecosystem compatibility. If they aren't focused currently on brining (proper) hdmi and hi-rea codecs to new products, adding a 3 year old feature to a 10 year old product - regardless of the technical capability to accept such new feaure - is unlikely to bring much revenue growth. Little consolation to the OP I expect. But that’s the likely market reality.

www.cnbc.com/amp/2016/01/02/home-entertainment-systems-quiet-revolution.html

Wow, lots of feedback. Lots of guessing, even quoting other's guesses.

And the amount of responses about the costs are stunning considering this entire thread is ONLY about feature request. The singular reason I mentioned the cost of the Connect Amp is that it is not the bargain basement / stripped down product that a customer shouldn't expect support for.

Where are the facts and direct answers from Sonos? This is a Sonos hosted page. Even if Sonos says they don't care about the Connect Amp customers and aren't interested in helping, it would be a direct response. And then we can close out the thread.

Come on Sonos!

Fair comment. And good luck getting a product roadmap response. If you do succeed, can you also ask them when DTS/Atmos support will arrive for their flagship product(s) 😃

Even if Sonos says they don't care about the Connect Amp customers
Notwithstanding your reluctance to embrace the engineering arguments sketched out, when you bought your CONNECT:AMP it worked as advertised didn't it? Sonos have never promised the (free) addition of Trueplay functionality have they?

Well, I enjoy speculating on this kind of stuff...admittedly too much.

As far as Sonos response, Keith did reply back to you 2 months ago. I think you got your answer there. We already talked about reason why they wouldn't want to give out more details. I wouldn't conclude that it means Sonos doesn't care about customer feature requests for any particular product, but that's obviously subjective.

TruePlay will be migrating to an auto tuning system, using the internal microphones of Sonos existing and upcoming speakers. Just like Apple and Google have today. Bet on it.

The Connect and Connect:Amp have no microphones, so are extremely unlikely to ever get TruePlay.

Hi Gophir and everyone else! As Melvimbe said, our best answer for now is as Keith posted a couple months back. We'll make sure the team knows you're interested, but we can't speak to roadmaps or specific plans around Connect:Amp possibly getting Trueplay. We appreciate the support and your passion here, but for now, the best we can do is assure you that we'll make sure it's on the requested feature request.

As a minimum they could add a volume adjust in the equalizer section for connect amp; that would be very helpful. The problem that I have is that the speakers attached to my connect amp are not as efficient as my many other Sonos speakers so that I have to manually adjust the volume for them when I use play-all. I have three Sonos amps.

I own two connect amps and two connect Bridges (4 rooms total). I was sold on the ability to have party mode synchronized throughout the house. There is definitely a latency from room to room that is extremely annoying, even when grouped. Even if a full-blown automatic app may not be possible, I agree that a volume slider in The equalizer section would be great. I also believe it should not be very difficult to add a manual signal delay per unit that we could tune as users, manually.
PLEASE SONOS!