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Sbrewitt
Contributor I
Jan 19, 2016 6:11 PM UTC
Answered

TruePlay

Quick question. How do I get TruePlay in m Room Settings menu? I do not have it in display yet I have an updated controller app.
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      SbrewittAnswer
      Contributor I
      Jan 19, 2016 11:51 PM UTC
      I juts read a post from Max P on 12 November 2015, 10:43 that the Andriod is not live yet.
      "Unfortunately due to the wide variety of devices on the Android platform using different software versions, microphones and ways to process audio we could not ensure a consistent and reliable Trueplay tuning experience thus far.

      We will continue to explore the use of Android for Trueplay tuning, but can't confirm that it will be supported in the future."
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      6 replies

      Roeland_1
      Lyricist III
      Jan 19, 2016 6:16 PM UTC
      On what controller with what OS version, also what Sonos devices do you own?
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      SbrewittAuthor
      Contributor I
      Jan 19, 2016 11:46 PM UTC
      Thanks Roeland_1

      I'm on the Android Sonos app Version 6.1.1
      I own two Play 3 speakers and a Bridge
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      SbrewittAuthorAnswer
      Contributor I
      Jan 19, 2016 11:51 PM UTC
      I juts read a post from Max P on 12 November 2015, 10:43 that the Andriod is not live yet.
      "Unfortunately due to the wide variety of devices on the Android platform using different software versions, microphones and ways to process audio we could not ensure a consistent and reliable Trueplay tuning experience thus far.

      We will continue to explore the use of Android for Trueplay tuning, but can't confirm that it will be supported in the future."
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      Kumar
      Jan 20, 2016 1:34 AM UTC
      For now, you have to borrow the applicable i Device. Once Tuning is satisfactorily done, you don't need this again; turning True play on/off/on can then be done from any Android controller.
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      pefi
      Lyricist II
      Mar 4, 2016 9:15 PM UTC
      On the topic of Trueplay, is anyone as frustrated as I am that you can't access this with voiceover? I have no useful vision and, despite questions to the helpdesk, I have not been given assurance that this issue will be resolved.
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        2nd Class Android user.
        Lyricist III
        Dec 2, 2016 3:29 PM UTC
        As a second class android citizen, I wish that I had known about this before buying my speaker.
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