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tommac13
Contributor I
Jan 2, 2018 9:37 AM UTC
Answered

Transfer Sonos Playlist to New Wireless Connection

I am changing wireless connections and want to play my existing Sonos Playlist on the new connection after we move.

Is there a way to save/export the sonos playlist before I change connections which I can then import when the new wireless connection is set up?

The playlist has built over time and now has thousands of songs in so we don't want to lose it!

Thanks in advance for any help.
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    John BAnswer
    Jan 2, 2018 4:52 PM UTC
    Playlists are stored on the players. The app is just a controller. Changing systems and changing wifi are totally different actions. There are clear instructions for changing wireless connection on the Sonos website. Do NOT set up as if a new system or you will lose playlists completely.
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    9 replies

    jgatie
    jgatie
    Jan 2, 2018 11:06 AM UTC
    Changing wireless credentials will not erase any playlists you have.
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    tommac13Author
    Contributor I
    Jan 2, 2018 4:40 PM UTC
    If I open Sonos on my home wifi connection I can't see the playlists that I created on the Sonos on our office connection.

    So what's the difference if my wireless router, credentials, password etc has changed from moving offices?

    I'm opening it on the same device, but see different favourites, playlists etc in each location...
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    John BAnswer
    Jan 2, 2018 4:52 PM UTC
    Playlists are stored on the players. The app is just a controller. Changing systems and changing wifi are totally different actions. There are clear instructions for changing wireless connection on the Sonos website. Do NOT set up as if a new system or you will lose playlists completely.
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      StuartM
      Enthusiast I
      Jun 8, 2018 9:35 AM UTC
      This seems a rather poorly considered feature decision. In order to setup the system after a change you need to provide your sonos account details (would also be useful if the app remembered your details or at least your email address), so it would be far better to store your playlists with the account. It also loses all your streaming services, which again would be better stored with the account. So is there no way now to get my 3.5 year created playlists back or moved after changing the configuration? I had a connect amp wired to my router and used it to communicate with my other 4 devices. While remodeling the room it had to be disconnected hence the new temporary setup.
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      John B
      Jun 8, 2018 10:26 AM UTC
      There was absolutely no need to set up the system again. User misunderstanding, I am afraid ,
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      ratty
      ratty
      Jun 8, 2018 10:33 AM UTC
      It mystifies me why users think that a simple change in WiFi requires a system to be set up again, as from new. Just go to the main support page and search for "WiFi", here: https://support.sonos.com/s/global-search/wifi. Topmost item: "Replaced your router or changed WiFi settings?".
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      John B
      Jun 8, 2018 10:44 AM UTC
      If you have a player that has not been reset you should be able to recover using that
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      StuartM
      Enthusiast I
      Jun 8, 2018 12:16 PM UTC
      This wasn't a simple WiFi or router change, I recently changed my router with no issues. This was a configuration change as I had to remove my connect amps lan cable from the router and wanted a temporary setup over WiFi in the room. I did manage to get some of my speakers working and access to my playlists by hard wiring one of my play 1s to the router.
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      ratty
      ratty
      Jun 8, 2018 12:55 PM UTC
      Again, there's never a need to setup afresh when switching to 'Standard' (WiFi) mode.
      https://support.sonos.com/s/article/3209
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