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Trending Lyricist I
June 15, 2017

Tidal artists not listed in alphabetical order

  • June 15, 2017
  • 16 replies
  • 2581 views
Currently, Tidal artists are listed in the order they were added to favorites rather than alphabetically. This makes it very difficult to find a particular artist when scrolling though hundreds of artists. This problem should be easy to correct. Bluesound lists artists in alphabetical order.
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16 replies

Sonos Staff
June 17, 2017
Hi cdr1, Welcome to the community!

You are correct, this is how they are currently displaying, this is due to the behavior of Tidal's API at the moment, the Sonos controller display's what it is fed from the respective service. We are aware of how annoying is and are actively working with tidal to improve the listing of Artists within the favorites container. The Work around would be to use the search functionality to find the artist, we appreciate this isn't always the simplest as you get results for the whole streaming catalog rather than just from within your favorites. Be assured we are working on it and thanks for the feedback.
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Avid Contributor I
June 29, 2017
Surely this is merely a couple of button-clicks and a simple piece of code to make this happen guys? Such a small change could make so many of us Tidal-users much happier!

Is it too much to ask to have artists listed alphabetically?!
controlav
Lead Maestro
June 30, 2017
Music service providers (ie Tidal in this case) are entirely responsible for the order of items they present, the controllers never mess with it, as they have no idea when it makes sense to do so, and when it does not. It does seem like it would be a trivial fix by the Tidal devs, but maybe they can't read the Perl they originally wrote??
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist III
October 23, 2017
Any update on this as it's now 4 months old? Really annoying that I can list artists alphabetically in Tidal but Sonos will not reflect that.
controlav
Lead Maestro
October 27, 2017
Suggest asking that question in a Tidal support forum.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist III
October 27, 2017
Suggest asking that question in a Tidal support forum.

Sent a query to Tidal Support, if they reply with anything useful I'll report back.
Lyricist III
October 28, 2017
As expected Tidal point the finger squarely ay Sonos for this issue....

"Hello,

Thank you for contacting TIDAL Member Support

Please contact the Sonos Support Team as they developed the interface with the TIDAL backend and should be able to help resolve your issue.

Best Regards,

Kevin - Technical Support Specialist
TIDAL Member Support"
controlav
Lead Maestro
October 28, 2017
The docs for the interface say "return the items in the order you want them displayed". Tidal are clearly not doing this. Evidently they also don't care. Suggest switching to service that gives a rip.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist III
October 28, 2017
The docs for the interface say "return the items in the order you want them displayed". Tidal are clearly not doing this. Evidently they also don't care. Suggest switching to service that gives a rip.

So your 3rd party app deoesn't work properly with Tidal either then? If there's another lossless streaming service out there I'd love to hear about it...
controlav
Lead Maestro
October 28, 2017
So your 3rd party app deoesn't work properly with Tidal either then? If there's another lossless streaming service out there I'd love to hear about it...

You mean Tidal playlists don't list alphabetically with my app? Yes, my app behaves in the exact same way as the official apps, because it follows the same SMAPI specification. Controller apps never sort the content, By Design.

A quick web search reveals Deezer Elite and Qobuz as other lossless services that support Sonos. I don't know which geography you are located in, so can't say if you can get those.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.