The iOS iPad app no longer shows “Playlists” under My Sonos

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My copy of the iOS iPad app no longer has a “Playlists” category on the My Sonos screen. Is anybody else having that issue? I can’t figure out how to fix it. My playlists are still showing up in the iPhone app, and on iPad I can still add songs to my playlists. I just can’t access them.

Note that these are not imported playlists. There were created via the Sonos iPad app.

iPad

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James L.Answer

Retired Community Staff

Hi everyone, thanks for raising this with the community.

Our engineers are aware of this issue and are working on getting it resolved - no timescale for a fix that I can share right now, however for the time being the workarounds are force quitting & re-opening the app, or starting playback from a different part of the app such as browsing the service or searching for the playlist directly. This issue is only known to affect devices running iOS (iPhone, iPad, iPod) and not Android or desktop controllers.

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