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Contributor I
January 16, 2021
Answered

The iOS iPad app no longer shows “Playlists” under My Sonos

  • January 16, 2021
  • 22 replies
  • 1458 views

My copy of the iOS iPad app no longer has a “Playlists” category on the My Sonos screen. Is anybody else having that issue? I can’t figure out how to fix it. My playlists are still showing up in the iPhone app, and on iPad I can still add songs to my playlists. I just can’t access them.

Note that these are not imported playlists. There were created via the Sonos iPad app.

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Best answer by James L.

Hi everyone, thanks for raising this with the community.

 

Our engineers are aware of this issue and are working on getting it resolved - no timescale for a fix that I can share right now, however for the time being the workarounds are force quitting & re-opening the app, or starting playback from a different part of the app such as browsing the service or searching for the playlist directly. This issue is only known to affect devices running iOS (iPhone, iPad, iPod) and not Android or desktop controllers.

 
 
 
 
 

22 replies

controlav
Lead Maestro
March 11, 2021

Use SonoPad/SonoPhone/Phonos Plus to play your playlists instead, while you wait for Sonos to fix their app.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
March 11, 2021

I would never have discovered SonoPhone had I not been driven to complain on this forum. It’s good to have options! Using it now!