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Trending Lyricist I
January 3, 2013

Tagging with multiple genres

  • January 3, 2013
  • 28 replies
  • 3528 views
When tagging music with genre, it should be possible to use more than one and instead have multiple genres. For example: Benjamin Grosvenor's Rhapsody in Blue is not just "classical". It is "classical" and "piano" and "piano concerts" and "romantic" and "british". Rammstein's Herzeleid is not just "rock" but also "industrial metal" and "neue deutsche härte" and "german". Mike Oldfield's Exposed is not just "pop" but also "guitar" and "live" and "symphonic rock" and "orchestral". It is extremely difficult to shoehorn music into genres as it is, keeping it organised with only one genre is downright impossible. Some cross-over genres are even so eclectic that setting just one genre is unfeasible, e.g. Rodrigo y Gabriela or Roger Greenawalt and David Barratt's Beatles on Ukulele project. I am aware that using a UPnP server remedies this but since UPnP support is rudimentary at best (not mentioning having to have a server running), this is not a viable solution.
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28 replies

Contributor I
December 15, 2014
FWIW, I submitted this as a bug last July and had a live session with 2nd level support, while they accessed my screen and took screen shots proving that this bug exists.  I then had a conversation with their escalations people, who agreed that the software was not working properly.  The person I dealt with said that he would document the defect and be sure product management was aware of it so it could be addressed in a future release.  Of course, there's no specific performance promise there.  Given the renewed interest by the community, I just re-opened the ticket, asking if there is now any kind of expectation for a fix date (and saying that CEO was alerted to the issue).  I'll update this thread if I hear anything substantive.
Lyricist I
December 15, 2014
For what it is worth, I have switched to using JRiver Media Centre together with their player device, the JRiver Id. The support for multi genre and tag-based browsing is superb, and the overall ability to navigate the library is superior to Sonos when using the iOS controller app, JRemote. I still use my extensive Sonos system for Internet radio and streaming, but no longer for any downloaded content, as it became impossible to find what I wanted to listen to. Sonos should have a look at the likes of JRiver/JRemote and try and implement at least some basic features that would make music organisation and navigation easier. It seems like from a leader Sonos is a good bit behind innovation when it comes to stored digital music. I assumed it was a sign that Sonos were no longer interested in anything except for streaming services. PS. I have been an early adopter of Sonos, and I would very much like to see its software improve.
Lyricist I
January 26, 2015
This does seem like a fairly straight forward request/feature. My tool of choice is Media Monkey which uses a semi-colon ";" as a delimiter. There seems to be other payers coming into this market; Definitive Technology, Samsung, Bose, ... I'd hate to see Sonos get leap frogged.
I'm not going to buy any more components until I know Sonos is listening.
Lyricist III
January 26, 2015
The way Sonos persistently ignores the intelligent proposals and expert advice of its user in this forum is highly disappointing, - this particular thread about genres is only one sad example among  many others. Obviously, enthusiasts with large collections of audiofiles are not Sonos' target group of buyers.
Contributor I
January 26, 2015
The reply from customer service was for me to submit this as a feature request on the forum.  I replied, telling them that this was a bug that I spent some time documenting and proving with level 2 support, and that it should be on the backlog for their engineers to fix.  He said that they only work off of the popularity of requests on the forum.

So, I give up.  Nobody from Sonos gives responses on these topics.  No matter what you do to prove that the product doesn't work properly, there are no indications that they will ever fix it.  Just a blow-off to add a comment to the forums.  Buyer Beware:  If you have a large music collection, keep looking.  Sonos is not interested in your needs.
Lyricist II
May 18, 2015
Does anyone have any updates on this? I'm getting fed up with the lack of response from Sonos regarding this issue, and given that BBC Radio sports commentaries seem to no longer work on Sonos, I'm thinking of jumping ship and trying another multi room audio supplier. 

Does anyone have any idea if any Sonos competitors (LG, Harman Kardon, Samsung etc) support multiple genre tagging?
Contributor I
May 18, 2015
Sonos generally requires a tagging/indexing overhaul - I submitted an idea over a year ago for an "advanced option that, in my opinion, would not be very hard to implement. All major music indexers have this as an option, and Sonos should really provide a similar feature to stay competitive and appeal to music enthusiasts.

https://ask.sonos.com/sonos/topics/extend_tag_support
Lyricist I
December 2, 2015
Hello,
I am considering buying a Sonos product soonish. For me this is a critical feature, and I won't replace my existing setup if multiple genres are not supported. Can anyone tell me if this has seen any progress in the past months ?
Thank you !
World-Class Superstar
December 2, 2015
Can anyone tell me if this has seen any progress in the past months ?
Alas, no progress detected on this, as far as I know.
Lyricist III
December 8, 2015
Please, Sonos, at least the courtesy of a reply on this issue. To not "recognize" the semicolon as a delimiter is not right; it's a basic.