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Avid Contributor I
October 22, 2012

Support Windows 8 RT for Surface Tablet and Windows Phone 8 for Mobile Devices

  • October 22, 2012
  • 940 replies
  • 19467 views
This is not a full windows 8 platform but will work new surface tablet and Samsung and others plan to use this OS which is not fully windows 8 compatible. It would be very helpful if sonos would support this as the tablet looks promising.
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    940 replies

    Enthusiast I
    September 17, 2014
    Sounds exactly like the same bollocks you've been fobbing us off with for over two years. Colour me unimpressed.
    Lyricist III
    September 17, 2014
    What a waste of time. What else can we do? Last straw Sonos. You have made it clear no Windows Phone app is coming. No more custom from me.
    Lyricist III
    September 19, 2014
    Must... refrain... from... hurling... abuse.

    Not happy. &#x;
    Lyricist III
    September 19, 2014
    Well that's my decision of whether to invest in the Sonos platform made.  I read somewhere after my earlier post that Sonos considered 2014 the year of software.  Well if that was true, then Windows is clearly not a strategic platform for them given their continual 'no update' position on Windows Phone/RT controllers, or a more usable desktop app for full 8.1 tablets.  This hasn't moved from the 'under consideration' position to either 'under development' or 'not happening' after 2 years, which is amazing for the official end-user forum and the level of requesting.  The current desktop app means they've some Windows programming resources available to them either internally or by contract and Microsoft have no doubt offered resource to bolster missing 'key' Store apps as someone else pointed out.  I'm looking elsewhere.
    Lyricist III
    September 20, 2014
    Well thanks for this "answer". I would have preferred a direct answer like "no we are not going to develop any windows phone app" but ok. It's your business. I call it fraud at your customers. Be honest if you do not want to publish an app. Anyway. Your answer is helping me to decide if I'm going to invest in further sonos hardware. And the answer is a clear NO! I would have been happy to support your product even without the windows phone app. But i cannot support your ignorance towards this request and us customers. Therefore thanks for your great products, but your customer support is horrible!
    Lyricist III
    September 22, 2014
    Thanks for the response.

    Would it be possible for you write an update to this thread once a week? Since you're actively monitoring the content in this thread and no one at Sonos is working on the subject, it would be easy to tell us about the current status.

    I know that it's sucks to have to tell your paying customers that you're ignoring them but I believe that we at least deserve to be told so.

    I will keep contacting the support (support@sonos.com) on a regular basis, as they will actually respond, unless there's an updated official answer on this site.

    Regards

    /Dan
    Lyricist I
    September 24, 2014
    Same again, I need a Windows Phone 8 controller. It would also be cool if the Line In could be used without the controller.
    Lyricist I
    September 24, 2014
    I'm not sure I understand the point of Ask Sonos - We Ask, Sonos never respond. Is it so difficult to see what that's going to do to customer satisfaction.
    Lyricist I
    September 24, 2014
    You may as well have said. "Thank you all for wasting your time on the survey, we received a lot of good feedback, sooo much so that it took us 5 months to read through it all. We are actively watching anything but this thread and reading anything but windows related posts on our community page. At this time, we still really don't give a crap like we haven't for the last couple of years and we won’t have any additional details to share and even if we did we wouldn't, but we appreciate your dedication to hoping that maybe someday we will. Losers
    Lyricist III
    September 26, 2014
    It's been a week since the last official update to this thread now... I'll be sending an email to support as I know they do actually respond to all questions.

    support@sonos.com

    I know that they'll just tell me about the official policy from Sonos not to answer any questions on this topic and that I can find all the information I need in this thread but it will increase the attention given to the subject. I advice everyone interested in a controller for Windows 8 and/or Windows Phone to start mailing the support.