Support Windows 8 RT for Surface Tablet and Windows Phone 8 for Mobile Devices

o dear I just had my last post removed stating the following:

"This post contains an email sent with factually incorrect information."

The funny thing is that i posted an email sent from Sonos making excuses.

i have emailed Microsoft his comments as I believe that they try to apportion blame at their door. This may well be factually incorrect but I will post any reply I get from microsoft 


Hi Gary,

Very interested in this email, having seen how useless Sonos have been over the last year and a bit I'm intrigued as to what there so called customer support is saying. Can you post it somewhere other than this joke?



Ps. http://www.wpcentral.com/ are always looking for WP based stories.

Hello everyone,

Thank you all for continuing to support this request and for sharing your point of view.  We hear and understand the request for further information but have nothing new to share at this time.  

When we have news to share, this thread will be among the first to know.

Hmm, from reading this it would appear that three years later, after the question of WP/Win8 support was raised, Sonos hasn't contemplated any work, hence the survey.

A three year SLA on responding with a 'meh, lets wait and see' is pretty shabby treatment from a company selling multi-room systems at over £1,000 per room.

I feel like I'm being told to do something with my Sub that isn't anatomically possible.

Thanks, quite literally, for nothing.

o dear I just had my last post removed stating the following:

"This post contains an email sent with factually incorrect information."

The funny thing is that i posted an email sent from Sonos making excuses.

i have emailed Microsoft his comments as I believe that they try to apportion blame at their door. This may well be factually incorrect but I will post any reply I get from microsoft 


"Coming Soon... New Sonos Controller App" in big bold letter on the Sonos homepage. Beta program currently underway for Android users and explanation why ios users can't participate in the testing but completely silent in regard to Windows Phone. Unacceptable... Almost 1000 people following this thread and still nothing. Please explain!!! I love the hardware but, like most people here, can't understand why something hasn't been done about this already.

Four weeks ago I got the message by the official rep of Sonos that they had a survey regarding the Sonos app for windows phone and RT, they wanted me to fill out. I filled out the survey, but haven't heard anything since then. 

 

I believe this is getting ridiculous. This thread has been going on now for about two years. It's not possible that the programmers at Sonos couldn't have created an app for Windows RT and/or Phone. In a time span of two years I could have gotten a MSc in computer science and written the app myself.   

 

It might be a good idea for Sonos to give us a status update and ETA when we can expect the app’s.

Lets be honest, Sonos has made huge inroads in popularity using iOS and Android handsets as controllers. They most likely feel it isn't worth their while making one for such a small user base, in comparison to the two that are working just fine for them. In one respect I can understand that but on the other hand, leading us on isn't acceptable.

I have been a Sonos user in the UK for about 10 years, long before they advertised or were available in shops. I sung the praises of the system and many people spent £100s or £1000s on systems. They were always innovating, always moving forward.

 

Then they got trendy. Fancy ads, way too many "social" music services. They aren't the same company. They have no interest in Windows Phone and I genuinely believe they will never release a controller. And as such, I will never buy another Sonos zone or recommend it as I would then have to tell someone to use iOS or Android, when I know WP is far superior.

 

Real shame.
.

I liked Sonos, I prefered Sonos, I recommened Sonos. Now i don't any longer

The lack of Windows Phone Support and Windows RT support is in no way acceptable. I pay big bucks for a sound system, and expect flexibitily.

I have been forced to purchase the Phonos App. Hey - One guy, can do a Sonos App. But the big Company it self can not. Or, and this is were my likes for Sonos disappeared.  They WON'T!

Come on Guys. This is not a - "Rocket to Mars"-project. A working app with basic funtionality would be a start, make it a beta or something. Adjust expectations. That would buy you some more time to "To Considerate"

What do I actually expect from Sonos. Nut much acutally, just do something more the "Considerate" and "Surveing".  Or at least give the crowd a reason to the lack of Windows Phone and Windows RT. Is it because a specific number of device are to low - then let us know. That I could respect. But all yours "Consideration-mumble-jumble" - to me that is arrogant.

Be aware that a lot of people actually use time to write here! The requires answers, and i Know it is not the Sonos-Policy, but sometimes voices of the real World should win over Company policy.

Daddy is not angry, Daddy is disappointed! VERY Disappointed

I liked Sonos, I prefered Sonos, I recommened Sonos. Now i don't any longer

The lack of Windows Phone Support and Windows RT support is in no way acceptable. I pay big bucks for a sound system, and expect flexibitily.

I have been forced to purchase the Phonos App. Hey - One guy, can do a Sonos App. But the big Company it self can not. Or, and this is were my likes for Sonos disappeared.  They WON'T!

Come on Guys. This is not a - "Rocket to Mars"-project. A working app with basic funtionality would be a start, make it a beta or something. Adjust expectations. That would buy you some more time to "To Considerate"

What do I actually expect from Sonos. Nut much acutally, just do something more the "Considerate" and "Surveing".  Or at least give the crowd a reason to the lack of Windows Phone and Windows RT. Is it because a specific number of device are to low - then let us know. That I could respect. But all yours "Consideration-mumble-jumble" - to me that is arrogant.

Be aware that a lot of people actually use time to write here! The requires answers, and i Know it is not the Sonos-Policy, but sometimes voices of the real World should win over Company policy.

Daddy is not angry, Daddy is disappointed! VERY Disappointed


Stumpled over this. Talk about Sonos arrogance. Pete L writes - and i Quote:
"I called SONOS Customer Support at 800-680-2345 to request status of Windows app, and they told me to buy a used I Phone from ebay.  OUCH! "

https://ask.sonos.com/sonos/topics/windows_8_surface_pro_vms_sonos_controller

The vast majority of major music services have added official support for Windows Phone such as Spotify, Napster, Rdio, TuneIn Radio, Deezer, Aupeo!, 7digital, Calm Radio, Shazam, Soundhound and more. Sonos is really one of the few to hold out still.

Why Sonos has decided to ignore the third platform is beyond me. For such a innovative company, Sonos is really not making any effort of staying ahead of the game, the lack of support for Windows Phone and Windows RT amazes me.

I could understand this from a much smaller startup company, who don't have the resources to spare on developing for new platforms. But from a company that charges between £170 - £600 for each device they sell, it is a bit of a hard pill to swallow.

A Sonos app for Windows Phone should be a priority for Sonos and the fact that this is still "Under Consideration" is disappointing and a bit insulting to the loyal Sonos customer.

That's the problem, isn't it? The app isn't even "in development", which really means other than maybe mentioning it at meetings, they are doing nothing about it.

they are probably spending more time discussing what other useless music services they can email us about.

As I've said before, they have their market share via Android and iOS so why would they waste their time with us? I keep checking back here in the vain hope that there's an exciting update and each time my feelings towards Sonos as a progressive company are soured more and more.

Just made a Facebook group to show Sonos how much a Windows Phone app is needed. Guess 100k members should convience them. So come and join. Spread the word.

https://www.facebook.com/groups/809723162374519/