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Contributor I
September 3, 2013

Support Spotify Connect to allow users to use the Spotify app as the controller.

  • September 3, 2013
  • 366 replies
  • 42656 views
Spotify Connect was just announced and I was surprised that I didn't see Sonos in the list of companies that would provide support. Many Spotify users have been asking for a long time to be able to use the Spotify app as the controller for selecting songs, as it provides a superior experience (you still can't even see the Top 5 songs in the Spotify view within the Sonos app, and it is difficult to look through an artist's collection to find a specific song unless you know which album it was in). Please support spotify connect. Additional details on Spotify Connect are here: http://www.theverge.com/2013/9/3/4688166/spotify-connect-launches-to-stream-music-to-compatible-speakers If you look at the post on theverge, even the first comment was one asking for Sonos support for the feature.
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    366 replies

    RyanKnappAuthor
    Contributor I
    September 8, 2013
    Yes, also cancelled here. It's time to hurt them where it makes the most impression; for years we have been begging to make the integration with Spotify better and now Spotify just puts a knife in the back of Sonos. I truly enjoy the quality of my Sonos system and I'm not planning to sell my 3k+ system for inferior sound systems from ie. Phillips just because of spotify deciding to go active on the hardware market. It's like Apple would have sold songs first and then after 3 years would decide to only support specific players to play those songs. The other way around makes more sense: the manufacturer of the "player" chooses which content they allow, and so far Sonos has allowed as many content providers as there are in the market imho and now they get knifestabbed as Spotify sees what a success this has been... Right... 1 answer only: cancellation!
    Wait, so you really believe that Spotify went to start this new hardware initiative, and signed all of these manufacturers up, but didn't bother asking Sonos who they had partnered with for years? My impression is that they invited Sonos on the Spotify Connect bandwagon, and Sonos said no (whatever their reason). In which case, you should be selling your Sonos, not canceling your Spotify subscription.
    jgatie
    September 8, 2013
    Yes, also cancelled here. It's time to hurt them where it makes the most impression; for years we have been begging to make the integration with Spotify better and now Spotify just puts a knife in the back of Sonos. I truly enjoy the quality of my Sonos system and I'm not planning to sell my 3k+ system for inferior sound systems from ie. Phillips just because of spotify deciding to go active on the hardware market. It's like Apple would have sold songs first and then after 3 years would decide to only support specific players to play those songs. The other way around makes more sense: the manufacturer of the "player" chooses which content they allow, and so far Sonos has allowed as many content providers as there are in the market imho and now they get knifestabbed as Spotify sees what a success this has been... Right... 1 answer only: cancellation!
    Why would Sonos say no? Seriously, if you are going to speculate, you should have some type of logic behind it. As to why Spotify would edge Sonos out, try this logic: The traditional manufacturers are taking a hit from Sonos. Heck, Sonos just entered into AV, which is their bread and butter nowadays. These manufacturers have now entered into an exclusive contract with Spotify, and it is possible one of the stipulations of those contracts was Spotify does not partner with Sonos in regards to Spotify Connect. Now doesn't that sound more plausible than "whatever their reason?" In addition, Spotify has gone out of their way to require an encryption chip, ala Airplay, in order to secure their licensing to certain manufacturers and to encourage replacement sales. If Spotify wanted to take advantage of Sonos' current user base, they would never have required the chip, or they would make concessions for the current Sonos units. But they didn't. So what do we have here? We have the head of partnerships for Spotify stating unequivocally that they will no longer work with Sonos, then issuing a vague, bumbling retraction. We have Spotify entering into exclusive contracts with tradional A/V companies that are in direct competition with Sonos. And we have Spotify using a chip scheme which effectively locks out all existing Sonos devices. And you are saying it is Sonos who is refusing to work with Spotify? That truly boggles the mind.
    Lyricist III
    September 9, 2013
    One more voice of a frustrated Sonos customer that owns 7 devices purely to stream Spotify across home and office. Yet another great hardware company writing horrible software and sticking to it. I use Sonos to stream music I find on Spotify, not the other way around. I want to interact with Spotify, not with Sonos. Please, stop wasting money on playing software catch-up with a software company - focus on making your hardware superior and accessible to every software interface out there - not writing it yourself.
    Trending Lyricist I
    September 9, 2013
    Yes, also cancelled here. It's time to hurt them where it makes the most impression; for years we have been begging to make the integration with Spotify better and now Spotify just puts a knife in the back of Sonos. I truly enjoy the quality of my Sonos system and I'm not planning to sell my 3k+ system for inferior sound systems from ie. Phillips just because of spotify deciding to go active on the hardware market. It's like Apple would have sold songs first and then after 3 years would decide to only support specific players to play those songs. The other way around makes more sense: the manufacturer of the "player" chooses which content they allow, and so far Sonos has allowed as many content providers as there are in the market imho and now they get knifestabbed as Spotify sees what a success this has been... Right... 1 answer only: cancellation!
    You are wrong. There are arguments for the other side as well. See it this way: What Spotify is doing now is basically a copy of the Sonos principle. Music will be streamed via some Hardware and controlled via some multi-platform software. Image when Sonos heared about that plan. Do you think they were happy? Or is it also possible that they were angry about Spotify and therefore stopped working with them. Seems likely. Another possible explanation could be revenue-share: Maybe Sonos is participating with some cents in every Song that is played via the Sonos system. Now, if you play that song via the Sonos Software that makes sense. But if you could play directly via Spotify Software on your Sonos, I don't think that Sonos would participate. Therefore Sonos could have decided to not support Spotify Connect to force customers into using the Sonos Software, because of their revenue share. Of course we can guess a lot here and never know the reasons. But as you can see there are arguments for both sides of the table.
    jgatie
    September 9, 2013
    Yes, also cancelled here. It's time to hurt them where it makes the most impression; for years we have been begging to make the integration with Spotify better and now Spotify just puts a knife in the back of Sonos. I truly enjoy the quality of my Sonos system and I'm not planning to sell my 3k+ system for inferior sound systems from ie. Phillips just because of spotify deciding to go active on the hardware market. It's like Apple would have sold songs first and then after 3 years would decide to only support specific players to play those songs. The other way around makes more sense: the manufacturer of the "player" chooses which content they allow, and so far Sonos has allowed as many content providers as there are in the market imho and now they get knifestabbed as Spotify sees what a success this has been... Right... 1 answer only: cancellation!
    None of that makes sense given the statement of Pascal du Mul. du Mul did not state that Sonos was severing ties with Spotify. He stated there is "no plan to extend Connect to Sonos and no plan to continue to develop with Sonos." Not "Sonos has no plans", not "Sonos and Spotify have decided to part ways", not even "no comment." He stated Spotify has "no plan" to either extend Connect or to continue to develop with Sonos. Half -baked retractions aside, no scenario you proposed can't account for that statement by du Mul.
    nicka99
    Local Superstar
    September 9, 2013
    after Phillips' announcement last week comes the next one from Pioneer regarding firmware upgrades on existing products to make them 'Spotify Connect compatible' http://asia.cnet.com/spotify-connect-upgrade-for-selected-pioneer-products-62222326.htm so clearly no special 'chip' is required. I doubt very much it is a technological limitation. For whatever reason, Spotify and Sonos cannot/will not reach an agreement for Sonos to do the same. Since Spotify get a premium subscription regardless, I fail to see why they wouldnt allow this.
    Trending Lyricist I
    September 9, 2013
    Yes, also cancelled here. It's time to hurt them where it makes the most impression; for years we have been begging to make the integration with Spotify better and now Spotify just puts a knife in the back of Sonos. I truly enjoy the quality of my Sonos system and I'm not planning to sell my 3k+ system for inferior sound systems from ie. Phillips just because of spotify deciding to go active on the hardware market. It's like Apple would have sold songs first and then after 3 years would decide to only support specific players to play those songs. The other way around makes more sense: the manufacturer of the "player" chooses which content they allow, and so far Sonos has allowed as many content providers as there are in the market imho and now they get knifestabbed as Spotify sees what a success this has been... Right... 1 answer only: cancellation!
    And you always believe what people say? He also tweeted on the same day: "No this is not correct. We will continue to develop and even expand that relationship. We are trying to get this rectified." (@pdemul) I'm just saying we can't look into the heads of the Sonos and Spotify managers so we will probably never know what formed their decision. Regardless of that Spotify now offers the better solution for me. So either Sonos catches up or I will sell it.
    jgatie
    September 9, 2013
    after Phillips' announcement last week comes the next one from Pioneer regarding firmware upgrades on existing products to make them 'Spotify Connect compatible' http://asia.cnet.com/spotify-connect-upgrade-for-selected-pioneer-products-62222326.htm so clearly no special 'chip' is required. I doubt very much it is a technological limitation. For whatever reason, Spotify and Sonos cannot/will not reach an agreement for Sonos to do the same. Since Spotify get a premium subscription regardless, I fail to see why they wouldnt allow this.
    The very fact that only "select" components can be upgraded points to them using a hardware chip. Airplay did the same thing; there were a few "select" components that had the chip preloaded, and they were already on the market when Airplay was launched. As to why they wouldn't allow it, they may have exclusive contracts with the manufacturers that squeeze out Sonos. They may dislike Sonos' app because they lose advertising and "Buy now!" type deals. They may see Sonos as a competitor for their new tech and wish to compete with them rather than work with them. There are many reasons why they wouldn't want to work with Sonos, and we can all speculate. Bottom line is, the only definitive statement made was that Spotify will no longer be working with Sonos, not that Sonos was unwilling to work with Spotify.
    RyanKnappAuthor
    Contributor I
    September 9, 2013
    after Phillips' announcement last week comes the next one from Pioneer regarding firmware upgrades on existing products to make them 'Spotify Connect compatible' http://asia.cnet.com/spotify-connect-upgrade-for-selected-pioneer-products-62222326.htm so clearly no special 'chip' is required. I doubt very much it is a technological limitation. For whatever reason, Spotify and Sonos cannot/will not reach an agreement for Sonos to do the same. Since Spotify get a premium subscription regardless, I fail to see why they wouldnt allow this.
    I find it difficult to believe that Sonos would not have made a statement by now indicating that they tried to support Spotify Connect but were told no by Spotify if that were the case. It would have immediately redirected a lot of attention back at Spotify, as they would be the ones clearly at fault.
    jgatie
    September 9, 2013
    after Phillips' announcement last week comes the next one from Pioneer regarding firmware upgrades on existing products to make them 'Spotify Connect compatible' http://asia.cnet.com/spotify-connect-upgrade-for-selected-pioneer-products-62222326.htm so clearly no special 'chip' is required. I doubt very much it is a technological limitation. For whatever reason, Spotify and Sonos cannot/will not reach an agreement for Sonos to do the same. Since Spotify get a premium subscription regardless, I fail to see why they wouldnt allow this.
    Read between the lines. Sonos is not going to blame anyone if they are hoping to salvage their partnership. In addition, blasting one of your "partners" does not reflect well on a company who has to gain/maintain partnerships with dozens of existing/upcoming service providers. Nobody wants to pair up with a company who has a reputation for publicly trashing their partners. Given this, Sonos' relatively neutral response to Spotify's borderline hostile announcement says a lot to me. YMMV. Still, the fact remains that the only definitive statement was from Spotify, and that statement said Spotify will not be working with Sonos going forward. Everything after that (from both companies) was boilerplate banality. Take of that what you will.