Support Spotify Connect to allow users to use the Spotify app as the controller.

I wish Sonos would start to build their Software the way their customers want it and not how they want their strategic blabla to be. But I guess they won't participate in Spotify's turnover when we listen through the Spotify App...
"Asked about the Spotify initiative, MacFarlane told me: “They asked us to participate, and we didn’t.” He went on to argue that it made little sense to tie speaker systems to the brand of a single music service, joking that stores like Best Buy shouldn’t have separate aisles for Pandora speakers and Spotify speakers." - Gigaom - http://gigaom.com/2013/10/14/sonos-releases-new-200-speaker-ceo-dismisses-spotifys-connect-speaker-p...

Not sure if you ever noticed this, but your posts throughout the thread are now shown to be painfully incorrect.  I hope this provides some perspective for you in the future, as I believe that you were very convinced Spotify, not Sonos, was at fault.

Sometimes I think the ask website here is a way to outsource complaining so companies can ignore it when they want. I believe I have the email format for Sonos employees and some contacts below.

Sonos CEO: john.macfarlane@sonos.com
Pres COO: phil.abram@sonos.com
VP Sales/Marketing: thomas.cullen@sonos.com, tom.cullen@sonos.com
Quality Control Director: kim.sutter@sonos.com
Consumer Marketing Manager: laura.cook@sonos.com

Sonos, I respectfully insist on an update for this. This isn't just a simple request by many of us, but a direct misrepresentation by Sonos. A timeline for your resolution or a true technical reason why this isn't possible should be provided. I invested a good deal of money in my Sonos system and until we receive that update, I will be reaching out to every tech review site through multiple means to explain how Sonos says it's "the best Spotify experience" yet doesn't even meet functional parity. How long has Spotify had Radio? How popular is it? Seriously, your false promises feel like dirty business tactics.

I encourage all to share this thread through social media, by emailing examples to tech review sites and write reviews yourself on places like Amazon.com or for the Sonos app in the App Store.

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
Sometimes I think the ask website here is a way to outsource complaining so companies can ignore it when they want. I believe I have the email format for Sonos employees and some contacts below.

Sonos CEO: john.macfarlane@sonos.com
Pres COO: phil.abram@sonos.com
VP Sales/Marketing: thomas.cullen@sonos.com, tom.cullen@sonos.com
Quality Control Director: kim.sutter@sonos.com
Consumer Marketing Manager: laura.cook@sonos.com

Sonos, I respectfully insist on an update for this. This isn't just a simple request by many of us, but a direct misrepresentation by Sonos. A timeline for your resolution or a true technical reason why this isn't possible should be provided. I invested a good deal of money in my Sonos system and until we receive that update, I will be reaching out to every tech review site through multiple means to explain how Sonos says it's "the best Spotify experience" yet doesn't even meet functional parity. How long has Spotify had Radio? How popular is it? Seriously, your false promises feel like dirty business tactics.

I encourage all to share this thread through social media, by emailing examples to tech review sites and write reviews yourself on places like Amazon.com or for the Sonos app in the App Store.

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
Sonos did a great job until now Alex. I miss your opinion about the change of Spotify logon with the Facebook account. I think this hysterical connections with Facebook inside every app is out of all proportions. I get hundreds of messages about how far all my friend and connections are on the trillions of small games via Game Center, get all the snapshots and what kind of movie they all watching - and now also what kind of music everybody is listening to, from different sources.... Do I need to know every little movement from over 500 people every day?  
I use our Sonos system in our Academy and stream music from our NAS to the all the different rooms with my iPad. Every minute a message arrives about somebody did take a picture, did watch a movie or listen to some particular music. Who actually cares? What is Spotify hoping for? Producing just more Spam every day? Sonos is a serious company to me, producing quality products - Spotify is more chasing after exactly the same popularity, like so many other apps are also do right now. Until it gets pretty annoying and then Sonos and all of us have to change everything again....

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
John, the following things disturb me about your response:

- It contains no substance
- It fails to address the question
- It spits out the oligatory "all the music on earth" slogan. Now is not the time to celebrate your marketing cliches
- There is no follow-up to the barrage of responses

I too paid a lot of money to buy into the Sonos ecosystem on the merit of the hardware and the integrated experience and had planned to expand. There is an implicit expectation that comes from a solid vision along with high quality hardware that the company "gets it" and is worth the investment.

However, it feels like something has changed. The company is failing to be responsive to customer requests and to keep up with technology, does not respond adequately to questions on ask.sonos.com and keeps us entirely uninformed about plans for improvements and upgrades. I'm disappointed because Sonos has fallen short of my expectations compared to the day I bought it. It's almost like the company is secretly in trouble, so they've scaled back on R&D and focused on marketing instead to keep revenue coming, hoping it'll help them through whatever trouble they're in. I conclude all this simply from the way you respond, John. And I'm beginning to wonder if I made a mistake.

I'm certainly not expanding my system until I see evidence of continued innovation. Right now, the company is too quiet and it makes me nervous.There are far too many unanswered open requests and far too few product developments.

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
I feel just like you. Maybe the owner just got too rich and doesn't care anymore how the customers feel.

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
I feel just like you. Maybe the owner just got too rich and doesn't care anymore how the customers feel.

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
I think that we are over reacting. Sonos is a quality product, that is meant to be an open platform and not an exclusive Spotify product. Spotify is an aggressive company, look at the way the want to force you to use Facebook. Sonos doesn't force us to do anything. Second I think that the main reason for the outages we have had in the past, are mainly caused by the way Spotify communicates and plans technical modifications to their streaming services. The lack of communication between the two companies causes that Sonos is always one step behind. And what do we do? We blame Sonos, while it is at least the responsibility of both companies to keep the system running. Third, Spotify is relative expensive, compare it to Netflix. So if Sonos starts cooperating with Google, to develop a new universal standard for streaming music, compatible with current products, than I would prefer that in the long term above Spotify.

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
who cares who is right or wrong? That sucks that spotify doesn't work with Sonos. Personally, I do think Sonos is expensive and has a lousy app. For what I know, it is Sonos who doesn't want to work with Spotify. If you don't like Spotify, fine. But Spotify is awesome to me.
By the way, I thing Google is the most agressive company in the world. And to write this comment, I was ask for my facebook account. Who is kidding who?

Hi folks, There's not much to say at the moment but we'd like everyone to understand where we're coming regarding the announcement from Spotify. Sonos is a platform for music lovers and we want Sonos customers to enjoy all the music on earth from whatever source they choose. We have an excellent partnership with Spotify which is, and will continue to be, an important part of many of our customers music listening experience on Sonos. Thanks for your continued support.
Its the last weekend before xmas and I need more speakers. I already have 3 Sonos products and I want to buy a soundbar, sub and upto 4 more speakers.

Please provide us an update... even if its just "No, we will not support Spotify Connect"

I can then make a decision on what brand to purchase.

Please.

Thanks
Eric...