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jrbeir
Contributor I
March 7, 2021

Stop S2 compatibility check banner

  • March 7, 2021
  • 21 replies
  • 1174 views

Please, I have a system that I share with my family including children. I have some older android tablets do not support S2, and if one of my kids clicks ‘upgrade to S2’, those devices will no longer work. 
As others have asked, let me permanently turn off the prompt to check S2 compatibility. 

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    Robótico
    Contributor I
    March 11, 2021

    And here it is AGAIN…

    No matter what settings I choose... This banner comes back in a few days. Sometimes it is a pop-up for the "system check" for upgrade.

      James L.
      James L.
      Retired Community Staff
      March 11, 2021

      And here it is AGAIN…

      @Robótico, this isn’t a message to upgrade to S2. We released an S1 update yesterday to fix some issues - performing this update will not upgrade you to S2.

      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
        Robótico
        Contributor I
        March 11, 2021

        Thanks, James. I stand corrected.

          Ken_Griffiths
          Ken_Griffiths
          March 11, 2021

          @controlav I’m in the same boat as well - the options you suggest are not present in my Sonos S1 app on iOS 14.4. 

          Strange, I see the ‘Not Now’ option on my screen to decline the update and the message then goes away, but maybe it’s a controller issue, or the fact I have S1 only products?

          jswilson64
          Trending Lyricist I
          March 11, 2021

          Sonos support personnel have stated in another topic that the S2 nag notification will not be cleared for users with only S2 compatible hardware. 

          So there you have it. They are intentionally leaving the annoyance in S1.

            Ken_Griffiths
            Ken_Griffiths
            March 11, 2021

            Sonos support personnel have stated in another topic that the S2 nag notification will not be cleared for users with only S2 compatible hardware. 

            So there you have it. They are intentionally leaving the annoyance in S1.

            I think that seems fair enough, personally speaking, particularly as their whole system is S2 compatible and it offers more features.

            Having used both S1 & S2 for a while now there seems little point sticking with S1, if you are able to upgrade all to S2. It’s certainly where my Sonos Home system will be heading in the next few months or so.

            jswilson64
            Trending Lyricist I
            March 11, 2021

            Sonos support personnel have stated in another topic that the S2 nag notification will not be cleared for users with only S2 compatible hardware. 

            So there you have it. They are intentionally leaving the annoyance in S1.

            I think that seems fair enough, personally speaking, particularly as their whole system is S2 compatible and it offers more features.

            Having used both S1 & S2 for a while now there seems little point sticking with S1, if you are able to upgrade all to S2. It’s certainly where my Sonos Home system will be heading in the next few months or so.

             

            It may offer new features that are useful to some users, but I’m not sure there’s anything special about S2 for me. I don’t use Airplay, I don’t use Alexa or Google assistant, I don’t have a Sonos home theater setup, I just listen to Pandora and Spotify and some MP3s off my computer.  Can you explain some of the new features? 

            Ken_Griffiths
            Ken_Griffiths
            March 11, 2021

            It may offer new features that are useful to some users, but I’m not sure there’s anything special about S2 for me. I don’t use Airplay, I don’t use Alexa or Google assistant, I don’t have a Sonos home theater setup, I just listen to Pandora and Spotify and some MP3s off my computer.  Can you explain some of the new features? 

            🤔...erm, just very briefly, off the top of my head…

            • Much easier/faster device setup
            • HD audio (Sonos Radio as an example)
            • 5Ghz and 2.4ghz WiFi connections for newer products
            • WPA3 Support
            • Local controller groups/Improved System Tab
            • Personally speaking I’m also hoping to go onto use Roam (and it’s new SoundSwap feature) etc.
            • Easier WiFi Network switching features

            However even if a user did not want any of these things, they could switch to S2 and perhaps not notice too much of a difference anyway, even if they they don’t need the features mentioned. 

            I suspect some users might not even realise some of the differences, as it appears many things are either ‘under the hood’ or just slightly more ‘polished’ in their appearance, compared to the old S1 App. 

            I find the new S2 App navigation, perhaps a little quicker too and certainly more stable when doing system software/firmware updates.

            So that’s why S2 seems a better option to me than S1 and why if I was in the position to upgrade all, then I wouldn’t personally hesitate to upgrade to the S2 remote device controller.... Oh and no ‘upgrade nag screen’ too ha ha 😂

            Robótico
            Contributor I
            March 15, 2021

            So here's the suggestion to update again.

             

            Starts with the banner

             

            And then this screen, which I've been through many times 

            And finally this one. My request is, once here I'd like an option for "Never suggest upgrading to S2 again". 

             

            Keithmac
            Virtuoso
            March 15, 2021

            Buy a cheap piece of S1 only kit, add it to your system, do the "Compatibility Check" for S2 (and fail it) then you should be able to chose to stay on S1.

            I've just added a ZP90 and it's got rid of the incessant nagging to update to S2..

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