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Contributor I
December 9, 2024
Answered

spotify not playing in stereo through Connect to receiver

  • December 9, 2024
  • 14 replies
  • 208 views

I am streaming Spotify through a Connect to the aux RCA jacks on a Yamaha receiver and the output is not in stereo,  verified by playing a left/right channel test track.  Both channels play through both speakers at once.  The test track works through headphones plugged into the phone.

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Best answer by John B

A bit off topic,:but for my money forget stereo test tracks. Just play the first 20 seconds of "Beautiful Girl " by INXS. You'll see what I mean. Well you will if you are getting stereo.

14 replies

Contributor I
December 11, 2024

A bit off topic,:but for my money forget stereo test tracks. Just play the first 20 seconds of "Beautiful Girl " by INXS. You'll see what I mean. Well you will if you are getting stereo.

Great song! Still mono... :(  The test track I used plays true left right stereo separation when I plug headphones into it. Weirdly, plugging the phone directly into the Connect with RCA cables also plays mono. I'm at a loss. It also did this with a new Wiim Pro which I returned before I bought the used Sonos connect. I also checked both streamers on a newer receiver vs my vintage Yamaha.  Same issue. I even tried my wife and son's newer phones. 

Stanley_4
Grand Maestro
December 11, 2024

What happens if you just plug one of the RCA cables into one of the inputs? 

If you move it to the other input?

Can you hook different devices to the right and left jacks and see what plays?

Airgetlam
December 11, 2024

Maybe some pictures of the cables, the output of the Yamaha, and the input of the CONNECT might help?

Because there’s no mono setting in S1, I’m thinking maybe the cabling isn’t quite what we’re all assuming it is? 

Bruce
December 11, 2024

Maybe it’s time to submit a system diagnostic, note the confirmation number, and call Sonos Support.