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TieDyeLobster
Contributor I
February 20, 2019

SoundCloud Not Loading Full Playlist

  • February 20, 2019
  • 3 replies
  • 909 views
I have a SoundCloud playlist with over 325 tracks on it, when I pull it up on the Sonos app it only loads about a fourth of it. I've inquired about this before, please help! My diagnostic confirmation number is 500090104
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    3 replies

    Keith N
    Keith N
    Sonos Staff
    February 28, 2019
    Hi there, TieDyeLobster. Thanks for posting and sharing your diagnostic report. Are you still having trouble with SoundCloud playlists? Have you been able to reach out to our support technicians about this? It seems like this may be something we would want to have a closer look at in real time.
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
    controlav
    controlav
    Lead Maestro
    March 2, 2019
    I am guessing exactly 100 of the tracks are loading. Sonos controllers grab data in chunks of 100 items, and if the SMAPI service (SoundCloud in this case) has an implementation limitation, it wont be able to give back any more. This has happened in the past with other music services, though it usually gets fixed. Suggest you ask Soundcloud to take a look at their SMAPI implementation.
    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Adrian_28
    Avid Contributor I
    March 3, 2019
    same problem, content missing from playlists and 'likes' not being updated either.
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