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Alecdrew
Contributor I
Dec 30, 2016 6:19 AM UTC
Answered

Sonos won't stop playing

I set an alarm up for my sonos play 3 in my room. Which has worked fine a couple of times letting me pause it but today every time i hit pause it just restarts the playlist I chose as the alarm music.

Now I cant use that speaker amd have just turned the volume right down.

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      Pierre C
      Pierre CAnswer
      Retired Sonos Staff
      Dec 30, 2016 1:25 PM UTC
      Hello everyone,

      We are aware of the issue and actively looking into it. At this time, we'd like to ask you to remove your Sonos alarms. This will stop the alarms turning on over and over again.

      We've created a new thread for this issue here: Sonos alarms not stopping. We'll update everyone on that thread once resolved.
      Help others find useful content by clicking the like button and selecting the best answer to your question.
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      63 replies

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      TwickenhamSteve
      Lyricist I
      Dec 30, 2016 6:27 PM UTC
      Just deleted my alarms and the Sonos has finally stopped
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        Robert_150
        Contributor I
        Dec 30, 2016 6:48 PM UTC
        I have the exact same problem. I had two Play 1's as a group with an alarm to wake me in the morning. After that happened I cannot get the speakers to turn off. I turned off the alarm and it seems to have stopped. Sonos has a bad bug here. I hope they get this fixed soon.
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        Magpie
        Magpie
        Lyricist III
        Dec 30, 2016 9:43 PM UTC
        Alarm off...sent us all crazy at start but seems to work now.:$:$
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