Prodigy III

Sonos web app volume

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SUGGESTION:

I just found an inconsistency between the mobile app and the web app that possibly needs attention, to be aligned.

The new iOS app is great in that if you tap the volume slider, you get a + and - to allow you to increase and decrease the volume.

BUT if you click the volume slider on the web app, it immediately jumps to where you clicked! I just clicked the slider, expecting to see a + and - like i get on my phone, but instead instantly turned the speaker up from 2 to 51 (which can’t be good for the speaker), and gave myself and my family a fright until I could turn it down again…!

If improvements are being implemented on the iOS app, can that intuitiveness be carried over to the web app for consistency and ease of UX?

106rallye

Since the PC and Mac apps are in frozen mode, only getting the most relevant (security) updates, I would not expect them to get this kind of UI updates. But Sonos has surprised me before.

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Stanley_4

Grand Maestro

That would be a nice improvement to the web app, both in the Room tile and the Now Playing bar.

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RhonnyAuthor

Prodigy III

Since the PC and Mac apps are in frozen mode, only getting the most relevant (security) updates, I would not expect them to get this kind of UI updates. But Sonos has surprised me before.

I’m referring to the web app, not the desktop apps. :)

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kdowling

Sounds like a good idea to me. Keep things consistent. I haven’t seen any changes in the web app recently.

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Michael.B

Enthusiast II

I haven’t seen any changes in the web app recently.

Maybe it is already in the frozen/”legacy” mode as well? 😁
Would be happy seeing this strange thing deprecated ASAP and the normal desktop app revived and growing.

Who knows...

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Corry P

Sonos Staff

Hi @Rhonny

It sounds like a good idea to me, though the current behaviour may be intentional due to the increased accuracy of using a mouse as opposed to stabbing with a finger - I don’t know.

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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Michael.B

Enthusiast II

It sounds like a good idea to me, though the current behaviour may be intentional due to the increased accuracy of using a mouse as opposed to stabbing with a finger - I don’t know.

The worst thing about the current behavior is that unlike in the desktop app the volume isn’t gradually changing while you are dragging the mouse.
Instead it stays unchanged until you release the mouse and then changes to the new value immediately.
So while dragging the mouse you have no clue when to release the button and will the new volume level be what you actually want.
So what accuracy can we talk about here?

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Michael.B

Enthusiast II

Hi @Michael.B

The volume changing only after the mouse button is released will be intentional due to the increased latency of non-local communications, as far as I know.

Hi @Corry P

Yes, that’s my understanding as well.
Adequate volume control like in the desktop app is merely not possible when done via Internet and must be local instead.
Just one more evidence that this “web app” concept is a dead-end road for Sonos music control.

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ThresherUK

Enthusiast II

same issue here .

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craigski

Local Superstar

Volume slider use depends on context of how its being used. The Sonos App can only be used on a phone or tablet, with a touch screen. The new Sonos volume slider is now (at last) consistent with other Apps.

However, play.sonos.com can be used on a web browser on a PC/laptop with a huge screen (compared to phone) and super responsive mouse/touchpad, so the interaction is different than if play.sonos.com is used on a phone/table with touch screen.

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JesseMHoffer

Lyricist I

Same here — this caught me out too. I clicked the slider expecting the volume to nudge up a notch and instead it jumped straight to where I clicked, which is a nasty surprise late at night with the family asleep. The + and - steppers in the iOS app are exactly the right idea, and it's strange the web app doesn't have them when it's the same basic control.

Michael's point about the volume only changing on mouse release is the other half of it — you can't even feel your way to the right level while dragging. A small stepper or at least live feedback while dragging would make the web app a lot safer to use. Glad Corry has logged it as a feature request.

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https://doabarrelrolls.com

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ThresherUK

Enthusiast II

Yep… can be a shock, can’t be good for the drivers to go from soft to loud so quick or good for the poor cat!😾… Good you can pre set Vol max in app etc.

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