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si_b
Contributor II
October 22, 2016
Answered

Sonos was unable to add the music folder - The computer Simon's MacBook pro cannot be found

  • October 22, 2016
  • 2 replies
  • 863 views
Hi,

I have been using Sonos fine for the last 18 months or so. In that last few weeks, I have had an intermittent problem playing the music from my music library. Playback stopped completely this evening saying that the computer Simon's MacBook Pro cannot be found.

I tried to update the music library, to no avail, I also tried to reset the sonos player. I also removed the music folder and tried to re-install, but failed to re-install it. I ended up uninstalling the Sonos player and reinstalling. Following this I tried to add my music as the music library where I keep getting the message:

Sonos was unable to add the music folder - The computer Simon's MacBook pro cannot be found

The folder I am directing it to contains all the iTunes folders that I have, so i don't know what the problem is.

Please can anyone help?

Thanks

Simon
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      Best answer by SBSurfer
      Common issue if you updated to Sierra

      Go into System Preferences > Sharing > FileSharing > Options ---- Uncheck SMB

      Change Computer Name to Simon-Mac no spaces, < 15 characters

      Under Edit button,change name to Simon-Mac.local


      Network Settings > Advanced > Wins

      Change name to Simon-Mac (if it hasn't already - it's fine if the name is in caps)

      Back to Sharing > File Sharing

      Turn SMB Back on

      Reboot computer

      Try adding the music folder in Sonos


      For those who protest that SMB isn't needed...true, unless you can't get name resolution and the mediocre router that the mediocre ISP rents out resolves your computer name to 198.x.x.x

      2 replies

      SBSurfer
      SBSurferAnswer
      Prodigy I
      October 22, 2016
      Common issue if you updated to Sierra

      Go into System Preferences > Sharing > FileSharing > Options ---- Uncheck SMB

      Change Computer Name to Simon-Mac no spaces, < 15 characters

      Under Edit button,change name to Simon-Mac.local


      Network Settings > Advanced > Wins

      Change name to Simon-Mac (if it hasn't already - it's fine if the name is in caps)

      Back to Sharing > File Sharing

      Turn SMB Back on

      Reboot computer

      Try adding the music folder in Sonos


      For those who protest that SMB isn't needed...true, unless you can't get name resolution and the mediocre router that the mediocre ISP rents out resolves your computer name to 198.x.x.x
      'The Update Messed It Up' - Convenient, But Extremely Unlikely
        si_bAuthor
        Contributor II
        October 22, 2016
        Thanks. That worked a treat.
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