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Flex2019
Contributor I
March 10, 2019

Sonos upnp servers

  • March 10, 2019
  • 17 replies
  • 4211 views
Since a recent app update, when I use my upnp server with my Sonos system, the seek bar no longer works on the Sonos app. The desktop app does not show any seek/time information at all, the iOS and Andriod app show the time of the track, but not the remaining time or the seek information. I have tried several other upnp servers and they all act the same. So I do not believe the issue is with my upnp server. Is anyone aware of a way to resolve this?
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      17 replies

      Edward R
      Edward R
      Retired Sonos Staff
      March 13, 2019
      Hi, Flex2019. Welcome to the community. As the only outlier here is the upnp server, and given that this has not been reported by anyone else or changeable by any settings, I think it may be the server. Perhaps another community member will be able to advise, if you can tell us what the name and version of the upnp server is? Thanks.
      Try searching our articles for help with your question: https://www.sonos.com/en/support
      Flex2019Author
      Contributor I
      March 13, 2019
      Hi Edward, I have tried a few servers, they show the same problem when controlled via the Sonos app. My primary servers are via foobar2000 & media monkey. When I use these servers with other devices on my network they work perfectly with time information and being able to seek through the track etc.
      controlav
      controlav
      Lead Maestro
      March 14, 2019
      What format are the files in? There were some issues with Seek on FLAC files in the past (I think).
      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Flex2019Author
      Contributor I
      March 14, 2019
      format is FLAC, I have however tried some mp3's this evening and the same result occurs
        derGauner
        Lyricist I
        March 23, 2019
        Same problem here and no the problem is not with the media server. The problem is with Sonos. The media server works fine when I stream music to a phone or tv.

        Seems a recent update caused fast forward/rewind aka seek along with the track time display be unavailable. See the image of what I'm talking about. The song is actually playing right now via media server and this is what it looks like on desktop.



        This is same whether FLAC, ALAC, MP3 or Vorbis is being played. I am also unable to seek or see times on the android application. This always worked in the past and seems to have disappeared around two months ago.

        I am able to seek when streaming from pandora, google or spotify. While streaming it also shows the time as normal.
        Flex2019Author
        Contributor I
        March 23, 2019
        Looks like you have the exact same issue derGauner
        derGauner
        Lyricist I
        April 5, 2019
        Sonos just updated yesterday, but did not fix this issue. I have a feeling this will never get fixed because I've noticed the fanboys who are very active on these threads always say, "just use the sonos media server". Well, here's the thing, the Sonos media server doesn't work for me. Amazing how I can stream songs with 5 year old android 5.1 phone from my media server and be able to SEEK/FF/REW, yet with an overpriced sound system (Sonos) I'm unable to SEEK/FF/REW.

        This was never a problem before. A Sonos update broke it.
        Lost.At.Sea
        Avid Contributor I
        April 7, 2019
        This was an issue before for WAV files, where seek, track times etc simply stopped working/were no longer displayed. Hasn't been fixed. Back in the good old days 'pre Spotify' robust support for WAV and other music files was what all the 'local library' people wanted, and what Sonos delivered (ahem except Ogg, oh, and APE too)

        For sure, when I lost the 'seek' functionality on WAV it was on files/rips that were 10 years old, being accessed over a network share. So absolutely NO chance of it NOT being Sonos....

        My guess is that perhaps Sonos buy in 3rd party software libraries as part of the product and that these are gradually seeing compatibility issues??
        ChrisSC
        Contributor I
        January 21, 2020

        Hello, did this ever get resolved?  I seem to be having the same issues with a out of sync playbar to the music, and a tempermental play/pause button whether I’m using music on my NAS or Spotify?

        Thanks

        Anonymous
        February 12, 2020

        Hello @ChrisSC. Thanks for reaching out. I understand that you are having some issues with audio being out of sync, as well as an unresponsiveness when you send a command, particularly the play/pause button. Does this happen on the computer application, or on your phone or tablet? 

         

        Is the Playbar itself falling out of sync, or are speakers grouped to it falling out of sync? 

         

        We would like to have you submit a diagnostic of your system and reply back with the confirmation number. This will allow is to see how your system is functioning, and help provide a resolution.

         

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