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Contributor I
March 16, 2015
Question

Sonos Unable to add Music Folder

  • March 16, 2015
  • 13 replies
  • 494 views
Sonos was unable to add the music folder The computer Shirleyanders1 cannot be found
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    13 replies

    Chris
    Lead Maestro
    March 16, 2015
    Computers and their firewalls can be a little picky sometimes.

    The first thing I always try is installing the Sonos app on the computer that has the folder you want to share.  Then using the app on that computer to add the folder.  A lot of times that makes it much simpler and works.

    If you are already trying to add from that computer or another device, post what kind of computer it is.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    March 16, 2015
    This is a Macbook Pro running 10.6.8
    Contributor I
    March 16, 2015
    I have already changed the computer name in the system preferences. No firewall running
    Chris
    Lead Maestro
    March 16, 2015
    Did you install the Mac Sonos app on the computer and try adding via the Sonos app on the MacBook (made lot easier for me last time I had issue).
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    March 16, 2015
    Yes, that was the way I installed.
    Chris
    Lead Maestro
    March 16, 2015
    So no luck?
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Lead Maestro
    March 16, 2015
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Lead Maestro
    March 16, 2015
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    March 16, 2015
    That has sorted it, thanks very much
    Chris
    Lead Maestro
    March 16, 2015
    Great news!
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)