Skip to main content
aguy21
Contributor I
August 18, 2018
Answered

sonos stops playing

  • August 18, 2018
  • 3 replies
  • 734 views
sonos stops playing songs about half way through. the songs are located on my iphone 8. i never used to have this problem. started about 3 weeks ago. soo frustrating. wondering why i paid so much for this thing. when im forced to use the speakers in the iphone or ipad.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Airgetlam
    Sonos has said, in the many other threads about this issue, that they’re tracking a bug that occurs when an iOS device like your iPhone goes to the lock screen. The current suggestion is to turn off the lock screen. My suggestion is to move your content somewhere else, like a hard drive or NAS.

    3 replies

    Airgetlam
    AirgetlamAnswer
    August 18, 2018
    Sonos has said, in the many other threads about this issue, that they’re tracking a bug that occurs when an iOS device like your iPhone goes to the lock screen. The current suggestion is to turn off the lock screen. My suggestion is to move your content somewhere else, like a hard drive or NAS.
    Bruce
    WMFFLORIDA
    Lyricist I
    December 28, 2018
    Not interested in fixes or workarounds for a product that I have invested thousands in - I dont want to move my music anywhere else and this does render Sonos essentially useless. SONOS please have ALL of your developers devote ALL of your time to fixing this. Although SONOS support via twitter were nice people, they didnt resolve this so I am done trying that. Please fix this now or we willl be talking about the great sonos buyback.
      FrazerSnowdon
      Lyricist I
      April 26, 2019
      I had this problem, but I changed the channel away from the default and it hasn't skipped ever since. Go to Settings on the App, then Advanced Settings, and change SonosNet Channel to a different one (either 1, 6 or 11 I think).
        Terms & ConditionsAccessibility statement