SONOS. STOP THE UPDATES

I am definitely forced to pile on. I am a long term user (from the beginning) and Sonos is getting as bad as the Apples and others of the world that believe that constant updates are needed. I have the Play units all over the house and seems like at least once week / every other week I go into a room, tap the button to play and get the darned flashing orange light. Have to go back to the control app and reassign the music to the speakers. Used to be the best IOT toy I had and now it just pees me off as much as my (long ago) beloved Apple stuff does......

I am definitely forced to pile on. I am a long term user (from the beginning) and Sonos is getting as bad as the Apples and others of the world that believe that constant updates are needed. I have the Play units all over the house and seems like at least once week / every other week I go into a room, tap the button to play and get the darned flashing orange light. Have to go back to the control app and reassign the music to the speakers. Used to be the best IOT toy I had and now it just pees me off as much as my (long ago) beloved Apple stuff does......

Sonos does not have weekly updates. Unless there is a bug fix pushed out, they don't even have monthly updates. So you are either exaggerating, or you are participating in a voluntary beta, which by definition requires frequent updates.

Okay fair enough. I exaggerated about updates. I will be more specific. There is at least one update a month however with all of the updates, the platform has become far more unstable than it ever was. Without exaggerating I would say that at least four times per month when I go to use Sonos, it tells me I need to update my controller OR I get the flashing orange light. When I open the controller on my iMac, none of the music sources are selected for the speakers and I need to reselect them. That is at least once a month. So, as a long term (I am sure first wave) user of the devices, there are far far more occasions when I go to just press the play button in a room to listen and I have to go back to the controller and do something. Either an update, a reset or a remapping of my music. Obviously I am not alone as there are many many comments about this exact issue. Sonos is becoming like Apple. Too many peaks and tweaks that affect the stability of the system. For years I could just press PLAY and it plays. Now I am in my shop two floors below my controller (again last night) and pressed play and nothing. Flashing orange light. Went to the controller on my Mac and had to remap Slacker to all of the speakers. Just saying (and not exaggerating).

You have the symptoms of a network problem, specifically dupliicate IP assignments. A network refresh by rebooting every network device, followed by assigning permanent IP addresses to your Sonos units in your router setup, will stop it from happening again. I did this years ago, and never have a problem with updates, even while on beta.

May be the wrong forum but I can't seem to find my way back to the right one. I just updated my CR100 controller and Sonos told me after I updated that it would no longer work after this update. Sonos did not notify me by E-mail or otherwise about this limitation. Sonos should not even permit the update to be installed if it renders the controller unusable. I don't give a flip about Sonos's attitude that a ten year life is adequate. Let me decide that. If you don't want to support it, that's fine but DON'T make it useless without warning me. I am ANGRY at Sonos right now and certainly will not be telling my friends to get a Sonos system!!!!!!! If you had a vintage Volve that you loved, how would you like it if Volvo installed an update on the car's electronics in the guise of a really useful improvement that made the car useless???

May be the wrong forum but I can't seem to find my way back to the right one. I just updated my CR100 controller and Sonos told me after I updated that it would no longer work after this update. Sonos did not notify me by E-mail or otherwise about this limitation. Sonos should not even permit the update to be installed if it renders the controller unusable. I don't give a flip about Sonos's attitude that a ten year life is adequate. Let me decide that. If you don't want to support it, that's fine but DON'T make it useless without warning me. I am ANGRY at Sonos right now and certainly will not be telling my friends to get a Sonos system!!!!!!! If you had a vintage Volve that you loved, how would you like it if Volvo installed an update on the car's electronics in the guise of a really useful improvement that made the car useless???

Dude your cr100s are ******. Hopefully you dont have a large number. Sonos is giving 100 dollar voucher per controller so jump on that while you can.

I must be LAF because apart from the odd drop out which I artribute the nature if my home (4 tmstory townbhose with concrete floors and a singke wifi/boost setup) I’ve had very few issues. There have been a few uodates recently, but not much more than my iphone, laptop and other smart devices jnsist upon. They usually take two to three minutes ansld then the music resumes.

You have the symptoms of a network problem, specifically dupliicate IP assignments. A network refresh by rebooting every network device, followed by assigning permanent IP addresses to your Sonos units in your router setup, will stop it from happening again. I did this years ago, and never have a problem with updates, even while on beta.

Okay, will try static IPs and see what happens. Thanks for the suggest.

Proppilot,

What jgatie is saying is extremely good advice. Add all your Sonos devices to your routers DHCP reservation table. It is one of the best things you can ever do, IMHO.

I followed his advice and did it some years ago... I have never had a single problem since, with any of the Sonos updates. My friends and family have done the same with their Sonos systems and it’s the same story for them. Not one single update problem.

Thanks Ken. I have done with with other devices such as my IP security cams and generator monitor. I found the happy spot in my Hitron cable modem to make the reservations however the host names for the Sonos speakers register as 'unknown' and therefore the modem will only make a reservation on one host name called 'unknown'. It is coming to the time to put the darn think into passthrough mode and put a better router in place. It is too bad that static IP addresses cannot be configured at the Sonos devices. My DHCP table is set up to .199 and then my static devices are above that. The advice given by both of you is spot on as the more I observe the problem the more I think my router is dropping the speakers when it renews the leases.