Avid Contributor I

Sonos S2 app icon missing

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Successfully upgraded to S2 app (iPhone 10, latest iOS). S1 app icon shows, but cannot find the new S2 app icon. Have to either search for S2 to launch it or launch S1 and launch S2 from within S1 app. What am I doing wrong?

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Airgetlam

Edit. I can’t read. Hold on.

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Bruce

Airgetlam

I suspect that the icon for S2 is over one screen, and not on your “home” screen. Try swiping to the left to access the next screen.

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Bruce

ratty

Hint: the S2 app icon is ‘sand’ coloured.

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Airgetlam

Laugh. That’s a pleasant description. :)

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Bruce

ratty

Yeah, well …

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Ryan S

Retired Sonos Staff

Hint: the S2 app icon is ‘sand’ coloured.

That’s the official name of the color too :)

And it’s just called Sonos, there’s no S2 in the name of the app.

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Airgetlam

Where’s the “snort in derision” emoji? :)

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Bruce

C

CB_AudioAuthor

Avid Contributor I

No go. “Sand” S2 icon no where, yet found and launches in a search. Sounds like a phone issue if no one else experiencing this.

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Airgetlam

Odd. I’d certainly try a full reboot of the iPhone. I’ve never had a missing icon to an existing application on any iOS device since they were released. Although I will admit the whole ‘page 2’ thing had me confused for a while.

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Bruce

ratty

The icon’s not been accidentally swept into a folder?

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