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Contributor I
Mar 9, 2022 8:47 AM UTC
Answered

Sonos Radio “local” stations

Hi all.

All of my local stations appear to be in Ulster, Northern Ireland. I live in Leeds, Yorkshire, UK.

My address on my account is set correctly.

Any ideas?

Many thanks

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Corry P
Corry PAnswer
Sonos Staff
Mar 15, 2022 9:35 AM UTC

Hi @mtadams 

Thanks for your post!

Do you have a VPN on the device you also have the Sonos app on? If so, please disable the VPN, restart the Sonos app and try again.

If there’s no change, I recommend you get in touch with our technical support team directly.

I hope this helps.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

5 replies

UKMedia
Mar 9, 2022 9:12 AM UTC

Is this within Spotify or Sonos services?

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Remember: Sometimes Red Wine helps :)
mtadamsAuthor
Contributor I
Mar 9, 2022 10:08 AM UTC

Hi.

We don’t currently have Spotify linked to our Sonos.

I’m going to Browse > Sonos Radio > In your area.

Thanks

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Corry P
Corry PAnswer
Sonos Staff
Mar 15, 2022 9:35 AM UTC

Hi @mtadams 

Thanks for your post!

Do you have a VPN on the device you also have the Sonos app on? If so, please disable the VPN, restart the Sonos app and try again.

If there’s no change, I recommend you get in touch with our technical support team directly.

I hope this helps.

 

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
mtadamsAuthor
Contributor I
Mar 18, 2022 12:49 PM UTC

Hi Corry P,

No VPN enabled so I will follow your link.

Many thanks

Matt

 

 

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mtadamsAuthor
Contributor I
Mar 18, 2022 1:01 PM UTC

No joy via tech support. They just advised that I search for my location manually.

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