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Avid Contributor I
February 27, 2021

Sonos Radio HD problem

  • February 27, 2021
  • 7 replies
  • 179 views

I click on “start my free trial” and it takes me to home page where it shows orders, profile, system...not sure how to get to Radio HD on app

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7 replies

Lead Maestro
February 28, 2021

Tap on the music note icon on the bottom of the screen in the app and Sonos Radio should be one of your music service options.

"Receive with simplicity everything that happens to you." - Rashi
brttltAuthor
Avid Contributor I
February 28, 2021

Can you screen shot it. I don’t see a “music note” on the app

brttltAuthor
Avid Contributor I
February 28, 2021

I see what you are saying, but it’s the same “Sonos Radio” I’ve always had...how do I know it’s HD

Lead Maestro
February 28, 2021

Can you skip and replay songs on Sonos radio stations? If you can, you have Sonos Radio HD.

"Receive with simplicity everything that happens to you." - Rashi
Avid Contributor I
February 28, 2021

I have got exactly the same problem trying to activate the HD service. On my Sonos account on the web I clicked on “Try it now” but brings me back to the same page mentioned by Brttlt. Maybe the HD service is not available outside of the US ? On the Sonos app on iPhone instead I do not even know where to go for activation. Please help, thanks.

brttltAuthor
Avid Contributor I
March 6, 2021

It say to “reboot”. How do I reboot?

Airgetlam
March 6, 2021

Depends on what you need to reboot, but generally speaking, you unplug a device from power for a couple of minutes, then plug it back in.

Bruce