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Avid Contributor I
June 25, 2017

Sonos not allowing old versions to stay on old phones - iphone 4 not supported

  • June 25, 2017
  • 18 replies
  • 4052 views
obviously i have a iphone 4 .. sonos working well .. but now the sonos has decided that i am forced to buy a new phone to use the system i paid a fortune for .. it is totally unacceptable .. just let the old version run on the phone ... i didnt want any more features, i just want to be use my phone .. i thought sonos cares about its customers but clearly not .. my 9/10 rating for sonos is now 0/10 and i will try to convicne all my friends not to invest in sonos .. i am so angry with sonos
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18 replies

Stuart_W
World-Class Superstar
June 26, 2017
Don't you think Sonos would have maintained support for iOS 4.0 if they could? (Answer: Obviously).
Do you think it's more likely due to Apple changes or Sonos changes that the support for iOS is no longer possible? (Answer: Apple)

The iPhone 4 is 7 years old so it's had a good run (especially in Apple terms of obsolescence)
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Paulw123
Virtuoso
June 26, 2017
Sonophone will still let you use your phone as a controller with sonos. You will have to check it works with iphone4.
https://itunes.apple.com/us/app/sonophone/id815251931?mt=8
It has some limitations, eg. does not play music stored on the phone itself.
BMF
Prodigy III
July 3, 2017
I would hazard a guess this is due to Apple insisting ALL apps in the App Store must be 64bit and IOS 11 will not allow 32 bit apps to run.

So If Sonos want to publish their app on the Apple App Store they must drop support for 32bit apps.

As 64Bit support was added with the launch of the iPhone 5S, any of the previous 32 bit iPhones will no longer be able to instal new apps.
Contributor I
July 23, 2017
I have an old iPhone 4 I use just for Sonos. I started getting the message, "update your OS or get another device" (paraphrasing). So... I updated the old 4 from 6.x something to version 8.4.1 - and then it made me update the Sonos app - and Viola! It works just fine now... for me anyway.
July 24, 2017
@benjammin. Are you sure that isn't an iPhone 4S, rather than a 4? The 4S can run iOS 8 and so is still compatible with Sonos.
Contributor I
July 24, 2017
John, yes it may be a 4S, now that I think about it. Model a1387 it says on the back... Thanks for clarifying.
Contributor II
July 28, 2017
I agree - totally fed up as I now cannot control my Sonos. iPhone 4 and iPad 2.
If I pay £600 for a new phone what happens next year.
Cheaper to sell thé Sonos and buy a new stereo! Rip off merchants.
July 28, 2017
I would hazard a guess this is due to Apple insisting ALL apps in the App Store must be 64bit and IOS 11 will not allow 32 bit apps to run.

So If Sonos want to publish their app on the Apple App Store they must drop support for 32bit apps.

As 64Bit support was added with the launch of the iPhone 5S, any of the previous 32 bit iPhones will no longer be able to instal new apps.


If so, then how do the alternatives to the official Sonos app still function?
July 28, 2017
I agree - totally fed up as I now cannot control my Sonos. iPhone 4 and iPad 2.
If I pay £600 for a new phone what happens next year.
Cheaper to sell thé Sonos and buy a new stereo! Rip off merchants.

Buy Android phones, instead...
July 28, 2017
I agree - totally fed up as I now cannot control my Sonos. iPhone 4 and iPad 2.
If I pay £600 for a new phone what happens next year.
Cheaper to sell thé Sonos and buy a new stereo! Rip off merchants.
Err whose product are you being forced to buy as a result of this? I agree, Apple's planned obsolescence is a ripoff.