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Contributor I
June 13, 2019

Sonos no longer support IOS streaming

  • June 13, 2019
  • 83 replies
  • 38208 views
Just got the message Sonos will no longer support IOS devices . Looks like it’s time to sell my speakers .
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    83 replies

    Lyricist III
    September 29, 2019
    Sigh, I really enjoyed my Sonos speakers but there are equal offerings out there without the egregious price tag. Sonos, you've half-@$$ed your software and hardware for the last time. I just listed all of your crap on ebay and will move on to younger stronger competitors. I felt some loyalty to your company back when you showed half a degree of customer service and technical competence. No, I will not replace my speakers with airplay 2 compatible Sonos at your ridiculous prices. Because if you've taught me anything, it's that you cannot ensure proper viability or function of your products.

    As an aside, Amazon is sending me replacement speakers at just over 25% of what the Sonos cost me. Nice. And, they guarantee compatibility for their service! No more "prime is streaming on another device" crap. Oh, and it has Alexa built in (which I don't use but I'm just enjoying breaking up with an overpriced tramp who wasn't good to me).

    Bye now...
    Lyricist III
    October 1, 2019
    Yes. You would Airplay your music to the new player and group the new player with your existing Sonos players

    Sorry, this is misleading. You older generation Sonos speakers and your subwoofers will still not work. And for the newer generation for which it will work.....the music sounds bad and you only have half the sound volume and there is an echo. I’m listening to mine right now and it’s very disappointing.
    Airgetlam
    October 1, 2019
    Sorry, 106rallye is correct. This is something I do all the time.

    I send an AirPlay 2 signal to my PLAY:5 gen 2, and sync two rooms of PLAY:1s, and occasionally a PLAYBASE with surrounds and a SUB, they’re always in sync, with no alteration in sound quality or volume, it’s the same if I was streaming using the normal Sonos process.

    If you’re having “tinny” sound, and delays, there is something else going on with your system.
    Bruce
    Lyricist III
    October 1, 2019
    Nope, nothing else going on other than Airplay 2 is a bad substitute that only works with later generation (poorly at that). Everything I said is a fact stabbing me in the ears. My older 3s and 5s individually mounted/free standing in various rooms are useless at this point.
    Airgetlam
    October 1, 2019
    I also occasional group my PLAY:3s with a Sonos One, and there is still no difference in quality, although due to their location, this is much less frequent than using the PLAY:5 gen 2 and the PLAY:1s.

    I would certainly recommend that you call Sonos and have them look at what is going on in your system. What you’re experiencing is not the norm.
    Bruce
    106rallye
    October 1, 2019
    @roddingham I agree with @Airgetlam. My children prefer Airplay 2 to the Sonos app and so use Airplay all the time. On my system there's no notable difference in sound between Airplay and Sonos itself. It does seem though that an iPhones uses the sound preferences you set to it also for Airplay. For example: my daughter has a more base heavy setting on her iPhone, that also seems to be working via Airplay. To my taste this degrades the sound, but as it is only a setting, the problem can be solved.

    Grouping with Airplay does work fine on my system too - I actually prefer it over Airplaying to multiple speakers. The Group-connection on Sonos is more stable.
    Lyricist I
    October 5, 2019
    For future reference, Stewart123 is referring to this message by Sonos: https://support.sonos.com/s/article/2922?language=en_US. So, not all support for iOS will be removed, just the possibility to play downloaded music stored on an iPhone. A bit of trouble for some, maybe best solved by using Airplay 2. For that you would need to have an Airplay 2 enable speaker, of which the One is the least expensive. When playing music from your iPhone via Airplay 2 to this speaker the speaker can be grouped with non-Airplay enabled Sonos speakers, or even de Connect/Connect Amp.

    Yes, a work around that wil maybe cost you money, but imo not the end of the world and no reason to sell all Sonos if you prefer to (only) play music stored on your iPhone.


    I doubt this will be the last issue. Constant updates and misinformation doesn’t help. Sonos Support advised to “just add the Plex or Google Play App.” Easier said than done. Plex cannot accept music from iTunes so you have to get another App to transfer it to (check compatibility first) then attempt to download your already paid for music. Try to avoid all the prompts to upgrade & pay for this Plex App. I spent hours on this & it still isn’t working. Google Play uses Chrome which doesn’t seem user friendly with Apple or Itunes. No luck so far with that one either. They knew about this and should have rolled out online demos or videos to assist people with changes. Online support made it sound simple but it’s not as easy. I’ve had my 6 Sonos products since 2015 and enjoyed them even with all the constant updates & reboots. I find this unprofessional for such a successful Company. I spent thousands on my home system...I shouldn’t have to keep spending money. That’s the biggest problem with technology today...they’ve got you constantly having to buy new things to support or replace the old. My record player (yes, I went there) and CD Player still work just fine...
    jgatie
    October 8, 2019
    There is no Chrome requirement for uploading to Google Play Music. You can use Google Music Manager:

    https://support.google.com/googleplaymusic/answer/1075570?hl=en
    106rallye
    October 8, 2019
    I do not understand your troubles with Plex. According to https://www.plex.tv/ad/itunes-replacement/ you just point Plex to your iTunes library. This is also my experience with Plex: install, point it to the relevant library, let it update the database and it’s good to go. I see no difference with between the free version of Plex and the Plex Pass-version I am using.

    As most users are her to help, please elaborate on where Plex (or Google Music Free for that matter) goes wrong for you and someone on this forum will help you.
    Lyricist II
    December 4, 2019

    Just got the message Sonos will no longer support IOS devices . Looks like it’s time to sell my speakers .


    The way I see it, when I first bought my system it came with a WIFi bridge. If I wanted to listen to my stored music I had to share the folder on my PC with Sonos and set my computer to NOT sleep. Eventually Sonos eliminated the bridge and allowed music to be played from the device using the app. 2 great advances by eliminating excess hardware, closing a potential security breach and extending the life of my PC by allowing it to sleep. Now, many years later we have reverted back to the original antiquated option. Not sure why some on here are praising it. Now I find myself using my JBL Flip speaker and the Sonos has just become a giant unused paperweight. BTW on my JBL I can play songs from my phone and stream as well. Why would I want to use a system that just became MORE difficult to use??