Just got the message Sonos will no longer support IOS devices . Looks like it’s time to sell my speakers .
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Notice how all the people on this forum who are defending Sonos have a huge number of replies, it's because they work for Sonos and spend all their time on this forum. There are definitely a huge number of aggrieved Sonos Play:1 users who have lost functionality with their iPhones. It's so telling that Sonos employees spread disinformation and attack people, rather than working with Sonos to address the legitimate concerns and problems of their consumers.
I have a large number of replies to my account. I would be most happy if I were to be in the employ of Sonos, but alas, I am not. Nor, for that matter are any of the other posters. Sonos has a policy that if you're an employee, your account is marked as such, as you can see by posts by people like Ryan, Jeff, Edward, Ditte, etc.
I've no desire to attack anyone. My objective, as most of the large number of posts people you may be talking about, is to assist others in enjoying the outstanding system that Sonos makes. To my knowledge, none of these folks are paid by Sonos, they're just people who like to help others. However, many of us do feel beholden to correct postings that have incorrect information in them, so that others are aware of the facts, rather than speculation fed by anger.
I want to share the options that people have to continue to use their Sonos devices that they've invested in, and can take just a little time, or even if you want, some additional money invested....but that's not required. I suggest that those who are interested in continuing to use the speakers they've invested in, they should peruse the main thread on this situation, which offers, and discusses many options, ranging from free to not?
I can only speak for myself. I have Sonos Play 1's in 2 houses. I am disappointed that Sonos won't bother to support customers who play music from their iPhones. Time to get rid of my Sonos equipment.
While I regret as much as all other consumers the removal of essential features, it has been quite clear that Sonos pursues a strategy without compromises. Bluetooth support has never been supported and Airplay was introduced rather late. Upon the arrival of Airplay-support on their devices, I decided to equip my homes with Sonos technology: two Beams and six Ones. Pricy but high end and it does the job for me nicely because my music is stored on a NAS. However, I recently discovered another high end brand (audio pro) but with a controller app which is far from perfect. Although the speaker supports all protocols, including bluetooth and airplay and aux-lines, I still believe Sonos is the better choice for me.
I suppose i should just accept that Sonos is only concerned about making money which is fine but I did expect some loyalty towards existing customers who bought their equipment to use with their I phones etc .
Solely blaming apple is a lame excuse it would be better to just come out and say “we can’t be bothered sorting this”. I’m beginning to sound like a worn out record now.
I suppose i should just accept that Sonos is only concerned about making money which is fine but I did expect some loyalty towards existing customers who bought their equipment to use with their I phones etc .
Solely blaming apple is a lame excuse it would be better to just come out and say “we can’t be bothered sorting this”. I’m beginning to sound like a worn out record now.
I suppose it's a matter of perspective, but I think Sonos stating that changes in iOS are the reason is not the same as casting blame. And Sonos did attempt to resolve the issue for a year. I'm not sure how you can then conclude that Sonos can't be bothered by it.
I get the frustration, and I get why people wish Sonos would just find a way to fix it somehow. I don't get the accusations that Sonos made no effort to fix the issue, or that Sonos has some ulterior motive for removing the feature. If you want to switch to some other brand because Sonos doesn't meet your requirements anymore, then you have all the justification you need to do so without guessing at motives for Sonos decision.
They made the effort to work with apple to get airplay 2 working because that involves selling more play ones but when it involves retaining a feature that a lot of people bought their speakers for it’s not worth the expense or are Sonos saying it is impossible to resolve , I hadn’t seen that statement . All that a lot of people here are saying is that they want to use their Sonos speakers as they always have .
OK having a party, sitting on the porch outside or by the pool , having a great time, cranking the tunes....
someone says Play that song ...... Ok Just let me run inside and sit down at the computer and put it on be back in a few..... REALLY ???Talk about a buzz kill !!!
I have over $10k of Sonos gear in my home and it was great- UNTIL NOW!!!
Can even begin express my disappointment.
NO BLUE TOOTH SOLUTION ?
If you read through the threads it is VERY OBVIOUS that the many PRO CHANGE responses in these various threads are written by SONOS or some PR firm....... Im sure this will be removed now for saying that- but really how could anyone support this change besides Sonos?
From the beginning when this company started I have supported and enthusiastically purchased many products, I have even endorsed Sonos products to many of my Clients in the Hamptons that have AV systems costing 100s of thousands.
I would totally purchase a product that would hack into the software and make my equipment work the way it did in the past. Yes Sonos software has always been its weak spot but being weak is better than just giving up, this was a change that seems totally driven to selling more product.
I won't be surprised if Sonos is soon purchased by one of the big guys that are monopolozing everything..... This certainly seem like a maneuver by acompany that is selling out and no longer concerned about its customers that have been with them since the start.
Is there something I am missing?
I will retract my comments immediately and continue to purchase and endorse Sonos products If I am wrong and missing something. Am I missing some silver bullet here? Maybe Sonos needs to hire some 12 year old kid to figure it out.
May have found your silver bullet..... maybe more than one....
1) You do not have to be at your computer to play songs from it. It just has to be turned on (take a look at https://faq.sonos.com/manage).
2) You own a Playbar, that is Airplay capable. When grouped with another speaker this speaker can also play your music from your iPhone.
3) Upload up to 50.000 songs to Google Music free and add it as a music service.
So: yes, you have a right to be annoyed about this move from Sonos (caused by Apple), but your problem is not as big as you think it is.