Enthusiast II

Sonos no longer recognizing folder.jpg for cover art?

Forum|Forum|4 years ago
November 18, 2021
126 replies
7238 views

After the most recent upgrade to Sonos 13.4 (S2), I don’t see much cover art in the Sonos controller. More precisely, it seems that I see cover art if it is embedded into the MP3 file, but not if the cover art in a separate file called folder.jpg. In my collection, most albums have a folder.jpg, and only a minority of albums have embedded cover art. There are two reasons for this:

Albums that originally had on CD, cassette or vinyl.
For several years, Sonos was not able to display cover art that was embedded into the MP3 files that I bought, so I had to extract them to folder.jpg and remove them from the MP3 file.

Is any one else seeing this? Or is this just some accident on my system?

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J

John B

Your final comment aligns with my existing understanding, which is that the folder.jpg route is quicker to load than art embedded in each file, all otber things being equal.

Stanley_4

Grand Maestro

Still no music library cover art here. No problems with Amazon’s art.

I did reboot the file server. No change.

Power cycled my Beam (but not Sub or Surrounds.) No change.

Power cycled a single One SL. No change.

Restarted Controller, on Android tablet. No change.

Rebooting all Sonos is a massive PITA as many power cords are buried so I’m skipping that for now.

Spouse is using the network so a router reboot is out for a few hours, I’ll try that tonight.

Diagnostic if that helps anything: 1545282987

buzz

Grand Maestro

It may pay to keep track of the “Associated Product” from About My System. Occasionally, check this player’s network connection for long PING times and dropped packets. If this player is struggling, the artwork fetch might time out.

Stanley_4

Grand Maestro

Rebooting router didn’t get the album art back.

Dropping the music library, re-indexing and re-adding did nothing.

I hope Support can see something in the diagnostic I sent in.

Vegeta_UK

Avid Contributor I

I am in the same boat. Having just purged all embedded artwork from my library (due to its inability to load faster than a particularly arthritic sloth) to replace with a folder.jpg model, I thought I finally had reliable cover art loading. And I did - until the latest update. Now, no matter what I try I get no cover art from local library sources. I’ve done the power cycle, I’ve rebooted the router, I’ve investigated wireless channel interference, yet the only thing that has changed on my setup is the most recent Sonos update. I’ll be following this thread with interest (and general annoyance) to see what feedback is received.

Playbar // Beam (G1) // Sub (G2) // 9 x Play:1 // 1 x One // 2 x Play:3 // 1 x Play:5 (G2) // Boost x 3 // Roam x 1//Ray x 1

E

Erland SommarskogAuthor

Enthusiast II

The update from my corner is that while I did get back the cover art after rebooting the router, the effect only lasted for a few hours. Now I’m back on the situation where folder.jpg does not display, while embedded ones do, if with some delay.

I should add that I have fixed IP addresses for all Sonos devices. Only one of them is directly connected to the router, and that is by cable. None is connected by WiFi.

Vegeta_UK

Avid Contributor I

The update from my corner is that while I did get back the cover art after rebooting the router, the effect only lasted for a few hours. Now I’m back on the situation where folder.jpg does not display, while embedded ones do, if with some delay.

I should add that I have fixed IP addresses for all Sonos devices. Only one of them is directly connected to the router, and that is by cable. None is connected by WiFi.

It does indeed sound like we are in the same position, the only difference being I have a Boost wired into the network and not a speaker. Hopefully someone from Sonos will be able to provide some more clarity on the situation :tired_face:

Playbar // Beam (G1) // Sub (G2) // 9 x Play:1 // 1 x One // 2 x Play:3 // 1 x Play:5 (G2) // Boost x 3 // Roam x 1//Ray x 1

S

Spunk

Lyricist II

Hello together,

I have the same problem. No album covers (folder.jpg in the corresponding directories on my Synology) have been displayed since the last Sonos update.
Restarts and other nonsense did not help. Apparently, Sonos made another bug here.
Please pass it on to the developers and fix it as soon as possible.