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Erland Sommarskog
Enthusiast II
Nov 18, 2021 8:35 PM UTC

Sonos no longer recognizing folder.jpg for cover art?

After the most recent upgrade to Sonos 13.4 (S2), I don’t see much cover art in the Sonos controller. More precisely, it seems that I see cover art if it is embedded into the MP3 file, but not if the cover art in a separate file called folder.jpg. In my collection, most albums have a folder.jpg, and only a minority of albums have embedded cover art. There are two reasons for this:

  • Albums that originally had on CD, cassette or vinyl.
  • For several years, Sonos was not able to display cover art that was embedded into the MP3 files that I bought, so I had to extract them to folder.jpg and remove them from the MP3 file.

Is any one else seeing this? Or is this just some accident on my system?

 

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    B33Jay
    Enthusiast II
    Dec 25, 2021 12:07 AM UTC

    Read the above posts and am experiencing the same inconsistency and lag in loading album art. Best is app on Windows, everything else slow and often just never actually loads. Wired Boost set up rock solid on S1, but I've just ditched my original 2005/6 system for upgrade, supposedly, two weeks ago.

    Sound definitely better, but the glitches, and there are plenty, are making me look towards decently quality wireless speakers and small streaming all in one as I only do music and not surround TV etc.

    When you use your android constantly to find different music, the covers and album art are a real visual short cut, so just staring at text is not really a help. Sonos need to sort it soon. 

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    chirpa12
    Contributor I
    Jan 19, 2022 4:35 AM UTC

    Same issue for me. At most, up to 2 albums artwork loads per artist and then stops trying.

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    bockersjv
    bockersjv
    Local Superstar
    Jan 19, 2022 9:04 AM UTC

    Same issue for me. At most, up to 2 albums artwork loads per artist and then stops trying.

    I’ve been fine the last couple of weeks but there are times when I experience the same. Hoping the next update will help with this a few other issues.

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    B33Jay
    Enthusiast II
    Jan 19, 2022 11:00 AM UTC

    Yes, same for me, just a wait I guess.

    Tweaked a couple of settings on NAS, set up a completely separate shared folder just for music so Sonos app only reads that and not ALL media. A little more consistent, but not at the rock solid delivery of S1. Noticed quite a bit of comment on NAS forums that SMB version 2/3 were thought to be issues with S2.

     

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    ninjabob
    Chromatic Producer I
    Feb 3, 2022 1:52 PM UTC

    Any progress on this problem. I still have the issue of sporadic or non existent artwork.

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    B33Jay
    Enthusiast II
    Feb 3, 2022 3:12 PM UTC

    Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

     

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    ninjabob
    Chromatic Producer I
    Feb 3, 2022 5:35 PM UTC

    Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

     

    No, nor me I was hoping for a resolution with 14.0. Just goes to show how much Sonos have moved to streaming away from their local library customers. If this had of been a problem with streaming art it would have been fixed ages ago. Very disappointing.

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      mistyoptic
      Avid Contributor III
      Apr 5, 2022 3:54 PM UTC

      Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

       

      No, nor me I was hoping for a resolution with 14.0. Just goes to show how much Sonos have moved to streaming away from their local library customers. If this had of been a problem with streaming art it would have been fixed ages ago. Very disappointing.

      At the risk of being branded a heretic, I find that Sonopad is much better at handling album art. I’m late to this thread so apologies if someone else already noted this

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        ninjabob
        Chromatic Producer I
        Apr 6, 2022 10:19 AM UTC

        Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

         

        No, nor me I was hoping for a resolution with 14.0. Just goes to show how much Sonos have moved to streaming away from their local library customers. If this had of been a problem with streaming art it would have been fixed ages ago. Very disappointing.

        At the risk of being branded a heretic, I find that Sonopad is much better at handling album art. I’m late to this thread so apologies if someone else already noted this

        Your right Sonopad never fails to show or update the artwork.

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        Spunk
        Lyricist II
        Apr 19, 2022 4:36 PM UTC

        Problem solved with the latest update version 14.6

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