Enthusiast II

Sonos no longer recognizing folder.jpg for cover art?

Forum|Forum|4 years ago
November 18, 2021
126 replies
7238 views

After the most recent upgrade to Sonos 13.4 (S2), I don’t see much cover art in the Sonos controller. More precisely, it seems that I see cover art if it is embedded into the MP3 file, but not if the cover art in a separate file called folder.jpg. In my collection, most albums have a folder.jpg, and only a minority of albums have embedded cover art. There are two reasons for this:

Albums that originally had on CD, cassette or vinyl.
For several years, Sonos was not able to display cover art that was embedded into the MP3 files that I bought, so I had to extract them to folder.jpg and remove them from the MP3 file.

Is any one else seeing this? Or is this just some accident on my system?

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B33Jay

Enthusiast II

Read the above posts and am experiencing the same inconsistency and lag in loading album art. Best is app on Windows, everything else slow and often just never actually loads. Wired Boost set up rock solid on S1, but I've just ditched my original 2005/6 system for upgrade, supposedly, two weeks ago.

Sound definitely better, but the glitches, and there are plenty, are making me look towards decently quality wireless speakers and small streaming all in one as I only do music and not surround TV etc.

When you use your android constantly to find different music, the covers and album art are a real visual short cut, so just staring at text is not really a help. Sonos need to sort it soon.

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chirpa12

Contributor I

Same issue for me. At most, up to 2 albums artwork loads per artist and then stops trying.

bockersjv

Local Superstar

Same issue for me. At most, up to 2 albums artwork loads per artist and then stops trying.

I’ve been fine the last couple of weeks but there are times when I experience the same. Hoping the next update will help with this a few other issues.

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B33Jay

Enthusiast II

Yes, same for me, just a wait I guess.

Tweaked a couple of settings on NAS, set up a completely separate shared folder just for music so Sonos app only reads that and not ALL media. A little more consistent, but not at the rock solid delivery of S1. Noticed quite a bit of comment on NAS forums that SMB version 2/3 were thought to be issues with S2.

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ninjabob

Chromatic Producer I

Any progress on this problem. I still have the issue of sporadic or non existent artwork.

busy trying to edit the queue

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B33Jay

Enthusiast II

Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

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ninjabob

Chromatic Producer I

Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

No, nor me I was hoping for a resolution with 14.0. Just goes to show how much Sonos have moved to streaming away from their local library customers. If this had of been a problem with streaming art it would have been fixed ages ago. Very disappointing.

busy trying to edit the queue

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mistyoptic

Avid Contributor III

Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

No, nor me I was hoping for a resolution with 14.0. Just goes to show how much Sonos have moved to streaming away from their local library customers. If this had of been a problem with streaming art it would have been fixed ages ago. Very disappointing.

At the risk of being branded a heretic, I find that Sonopad is much better at handling album art. I’m late to this thread so apologies if someone else already noted this

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ninjabob

Chromatic Producer I

Not for me, only my library that plays up, Spotify and Amazon no problem. Recent S2 v. 14 update has not affected this issue.

No, nor me I was hoping for a resolution with 14.0. Just goes to show how much Sonos have moved to streaming away from their local library customers. If this had of been a problem with streaming art it would have been fixed ages ago. Very disappointing.

At the risk of being branded a heretic, I find that Sonopad is much better at handling album art. I’m late to this thread so apologies if someone else already noted this

Your right Sonopad never fails to show or update the artwork.

busy trying to edit the queue

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Spunk

Lyricist II

Problem solved with the latest update version 14.6