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aplustig
Contributor I
Jan 31, 2018 4:37 PM UTC

SONOS Never Works!

I have a sonos speaker in my office and it literally has never worked for more than one song. It's constantly disconnecting, skipping songs, fading in and out. The desktop app is a complete mess and the mobile app can never connect. It prompts me to update the software on my sonos but then cannot connect to do so. Worst software ever! What a waste!
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    4 replies

    Legnum Nick
    Legnum Nick
    Prodigy III
    Jan 31, 2018 5:49 PM UTC
    I strongly suspect your issue is the network your Sonos is on, rather than the software. If you bought an expensive car and it kept getting stuck on poor roads, would it be the car at fault?
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    aplustigAuthor
    Contributor I
    Jan 31, 2018 5:58 PM UTC
    I have 15 employees working on the private network flawlessly...
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    aplustigAuthor
    Contributor I
    Jan 31, 2018 5:59 PM UTC
    I strongly suspect your issue is the network your Sonos is on, rather than the software. If you bought an expensive car and it kept getting stuck on poor roads, would it be the car at fault? I have 15 employees working on the private network flawlessly
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    jg8142
    Lyricist III
    Jan 31, 2018 9:42 PM UTC
    It has to be a network issue. I have had Sonos in my house for over 10 years and have 6 speakers connected in different rooms and have never had a problem. I'm not a tech guy and have pretty basic internet coverage. I think the software just works that's what makes it so simple to use. No major setup or anything.
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