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testastretta
Contributor I
June 30, 2018
Answered

SONOS macOS app crashes on startup on Mojave Public Beta 1

  • June 30, 2018
  • 14 replies
  • 2090 views
Unable to launch the app successfully -- crashes every time. Excerpts from crash below. If someone from SONOS wants the entire log entry, reach out.

Process: Sonos [4618]
Path: /Applications/Sonos.app/Contents/MacOS/Sonos
Identifier: com.sonos.macController
Version: 8.6 (43.3.54020)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Sonos [4618]

Date/Time: 2018-06-30 10:11:15.174 -0600
OS Version: Mac OS X 10.14 (18A314k)
Report Version: 12
Bridge OS Version: 3.0 (14Y664)

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [4618]
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    Best answer by gavingks
    I had the same issue but fixed it but going in to preferences and authorising Sonos to "Control my Computer" in privacy settings. May work for others

    14 replies

    Show previous replies
    herzog
    Lyricist I
    October 8, 2018
    There's a lot not to like about my Sonos, especially this issue. Overall good solid C-.
      controlav
      controlav
      Lead Maestro
      October 9, 2018
      You installed a Beta version of an operating system, and are complaining an app doesn't totally work on it. You know what "beta" means, right? I assume Apple provide a way of reporting issues with their OS betas (which is the whole point of giving non-technical users access to them), I suggest you use it. If you are not willing to have things not work perfectly, don't install betas of operating systems. Or apps for that matter.
      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      boyba
      Contributor I
      October 9, 2018
      You installed a Beta version of an operating system, and are complaining an app doesn't totally work on it. You know what "beta" means, right? I assume Apple provide a way of reporting issues with their OS betas (which is the whole point of giving non-technical users access to them), I suggest you use it. If you are not willing to have things not work perfectly, don't install betas of operating systems. Or apps for that matter.

      Mojave was made generally available on 24 September. It's been available to all Mac users since then.
      Airgetlam
      Airgetlam
      October 9, 2018
      And Sonos works fine on Mojave. Including Sonos 9.2, which was just released today.
      Bruce
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