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kjhhjkasdfg
Sep 17, 2024 10:04 AM UTC
Answered

Sonos mac app not working

why does the sonos app no work on macos? I’ve tried downloading it from the sonos website and all it keeps saying in the sonos app from the sonos website is that sonos needs to get the latest software?

says:

We need to get Sonos running on the latest software.
Choose Check for Updates to get started.

 

 

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Ken_Griffiths
Sep 18, 2024 11:48 AM UTC

Nah, re-installed, still doesn’t work.

I would perhaps speak to Sonos support. Here’s the link to contact ‘em..

https://support.sonos.com/s/contact

Hope you manage to get it sorted.👍

14 replies

kjhhjkasdfg
Nov 24, 2024 11:22 PM UTC

Nah, re-installed, still doesn’t work.

I would perhaps speak to Sonos support. Here’s the link to contact ‘em..

https://support.sonos.com/s/contact

Hope you manage to get it sorted.👍

so that everyone knows, this is a garbage answer and not something I’ve marked as “best”

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Airgetlam
Nov 25, 2024 12:01 AM UTC

But I am curious as to what Sonos Support told you, since apparently this community isn’t able to help?

The weird thing is, I’m running the S2 app on my Mac, and not having any issues. But I’m using the latest MacOS, 15.1.1. 

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Bruce
Lyricist I
Dec 2, 2024 2:26 PM UTC

I couldn’t load the Sonos app in Mac OS Sequoia but reading some of the res[ponses above went into the Privacy settings and worked my way down the list. Anywhere Sonos is listed I’ve switched the setting to “on” and it now works fine.

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Lyricist I
Dec 15, 2024 4:52 PM UTC

Yes I had a similar problem immediately upon installing macOS 15.0 Sequoia. App was not able to locate my Sonos system  Two long conversations with Sonos support not helpful. I finally found the problem.  

 

System Settings → Privacy & Security → Local Network

 

Switch Sonos to “on” position

 

It worked for me. Did it solve problems for others? 

 

I hope Sonos support persons will make not of this to help others stranded by Sequoia

 

Thanks for this tip. Sonos was already “on” for me, but I toggled it off and then back on and then the Mac Sonos App was able to connect for me. 

Same for me

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