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Contributor I
February 7, 2019

Sonos Mac APP Memory Usage

  • February 7, 2019
  • 22 replies
  • 1256 views
Does it make sense Sonos APP for Mac to be taking so much memory (~2GB) , or I am the only one having the issue with it ?

Analysis of sampling Sonos (pid 4600) every 1 millisecond
Process: Sonos [4600]
Path: /Applications/Sonos.app/Contents/MacOS/Sonos
Load Address: 0x100b2b000
Identifier: com.sonos.macController
Version: 10.0 (48.2.61220)
Code Type: X86-64
Parent Process: ??? [1]

Date/Time: 2019-02-07 12:10:18.701 +0100
Launch Time: 2019-02-05 21:38:41.527 +0100
OS Version: Mac OS X 10.14.2 (18C54)
Report Version: 7
Analysis Tool: /usr/bin/sample

Physical footprint: 1.9G
Physical footprint (peak): 2.0G
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22 replies

Edward R
Retired Sonos Staff
February 14, 2019
No problem! That would be great. Keep us posted.
Try searching our articles for help with your question: https://www.sonos.com/en/support
ilija_gAuthor
Contributor I
February 15, 2019
I think I managed to reproduce the problem. It happens when I put my Mac to sleep couple of times with Sonos APP turned on.

Way to reproduce it:
1. Open Sonos APP.
2. Start running Spotify (change couple of lists)
3. Put it in sleep for some time
4. Repeat process 2-3 couple of times.
5. Memory consumption goes up.

Sampling process 93921 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Sonos (pid 93921) every 1 millisecond
Process: Sonos [93921]
Path: /Applications/Sonos.app/Contents/MacOS/Sonos
Load Address: 0x10fed3000
Identifier: com.sonos.macController
Version: 10.0 (48.2.61220)
Code Type: X86-64
Parent Process: ??? [1]

Date/Time: 2019-02-15 11:13:49.341 +0100
Launch Time: 2019-02-14 13:25:51.419 +0100
OS Version: Mac OS X 10.14.2 (18C54)
Report Version: 7
Analysis Tool: /usr/bin/sample

Physical footprint: 1.7G
Physical footprint (peak): 1.8G
Contributor I
February 15, 2019
There is clearly a memory leak in the Sonos Mac app v 10.0. Using top -o rsize I watched Sonos get to 2.1Gb resident. Killing Sonos and restarting I find 130Mb resident initially but it's growing steadily. Right now I'm streaming Pandora and every time a new song is played and the album cover graphic updates there is a small jump up in memory usage.
Contributor I
February 15, 2019
I left the Sonos Mac app running with Pandora for 1.5 hours. It is now using 555Mb.
Lyricist I
February 16, 2019
I see the same issue. The memory consumption slowly increases over time as the app runs.
I'm using Spotify.

Related issue: https://en.community.sonos.com/controllers-software-228995/sonos-mac-app-memory-leak-6820766
Lyricist I
June 14, 2019
I wanted to add to this.. it's been like this for me for the entirety I've owned Sonos (2+ years). I have to restart the app every few days because utilization starts to creep up. When I can tell it's affecting performance, I'll open activity monitor to check it before I kill it, it's consistently 2+GB of usage. Way too high, and I also use Spotify.
Airgetlam
June 14, 2019
Next time, before you kill the app, submit a system diagnostic so that Sonos has more data to look at. Having managed engineers looking for bugs, it's always better to have more data than anecdotal data. That way, you can avoid the almost inevitable "it works fine on my machine" by pointing at the diagnostic.
Bruce
Lyricist I
January 31, 2020

I have the same issue and have followed the exact same steps as described in this thread.

1. Open Sonos APP.
2. Start running Spotify (change couple of lists)
3. Put it in sleep for some time
4. Repeat process 2-3 couple of times.
5. Memory consumption goes up.

I have submitted a system diagnostics with number: 1383266111

Good luck!

February 11, 2020

Hello @jobias. Welcome the community. I would like to get a bit more information from you in order to help. To do so, I am going to send you a direct message. 

 

 

Lyricist I
May 28, 2020

Same issue here for the Sonos Mac App, running version 11.1 to control 3x Symfonisk bookshelf speakers. System diagnostics 1520331975. I don’t have a local library and only play Spotify playlists. Noticed that the app was using 3,5gb memory in Activity monitor after being running for a few days. Restarted the app, now its back to 180mb memory usage. Sounds like a memory leak to me. :/