Sonos iOS Apps volume not working with iPhone volume button

Fair enough, @KP2023America  😜.

I’m not trying to be combative, just hoping for some hard facts in a muddy situation. “He said/she said” is not always 100% reliable information.
 

I’ll head for the beach in a short while… 🏄

Nice. 🏄🏼 is good. 

Of course is Sonos’ decision to stop this. And they indeed say so themselves: “We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons.” I trust their reasoning is sound though: “The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.”

I knew when we lost access to change the volume when the iPhone was locked a few years ago that it was inevitable it would be removed altogether. Sadly that day is now upon us. 
I don’t even care who made the decision, it is 2023 and I can’t imagine why we lose features of convenience like this given technology and it’s current rate of advance.

It sounds like we have a strong, definitive answer (directly from the mouth of Sonos) at this point. I guess it’s time I work on my index finger dexterity with the hope of improving my otherwise shaky manipulation of the Sonos volume control slider on the iPhone. I’ll be using my middle finger for something else. Are you listening, Sonos? 

Argh! Really, team?

Using the volume buttons was a useful, important, intuitive feature. Is it really beyond the expertise of SONOS and/or Apple to allow for this most basic way to control volume? 

 Then you should probably fix the volume controls in your app… it sucks

 “The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.”
A $2 billion dollar company that (face facts was built on the back of your customers investing in you and your products) chooses to simply turn its back on fixing this (feature that still works fine in android) an therefore turns its back on its iOS customers? 
In my business experience a company is measured on how it deals with setbacks and problems for its customers not just the problem itself. Not lookin good so far! 
Shares are consistent decline. 
I spent a lot of my hard earned money on my system as many have an I’ll be ditching an spending else where if this isn’t fixed soon. It changes the whole dynamics of volume simplicity. 

Sonos would be working against a 2 trillion dollar company, that either seems to view this kind of acces by outside apps to controls as a security risk or is trying to willfully limit competitors. That’s not a set back, that’s a lost war.

Let’s imagine that there is an A/V receiver (or two or three) in the house and you want the same Lock Screen service? Since the service was always a hack, which control should survive?

Perhaps I kicked the tires once or twice, but this was not a feature that I used. It always seemed like a risky feature because I move around the house. How does the Lock Screen feature know which room I’m listening in?