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Cmg
Contributor I
Aug 24, 2019 3:39 PM UTC
Answered

sonos cutting out - also On my iPhone missing

My sonos keeps cutting in and out?
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    Airgetlam
    AirgetlamAnswer
    Aug 24, 2019 4:43 PM UTC
    May I suggest that you peruse the main thread on this, which offers, and discusses many options, ranging from free to not?


    Edit: Fixed my link.....
    Bruce
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    18 replies

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    CmgAuthor
    Contributor I
    Aug 24, 2019 6:21 PM UTC
    I have the sonos playbar which seems like it is not compatible with air play.....
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    CmgAuthor
    Contributor I
    Aug 24, 2019 6:22 PM UTC
    Suggestions?
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    Airgetlam
    Airgetlam
    Aug 24, 2019 7:24 PM UTC
    If you read the thread I linked, there are multiple suggestions on how to get the content currently on your iPhone to play on your Sonos devices.
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    Bruce
    nik9669a
    Senior Virtuoso
    Aug 24, 2019 8:02 PM UTC
    I have the sonos playbar which seems like it is not compatible with air play.....

    And yet your profile lists a Beam.
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    CmgAuthor
    Contributor I
    Aug 25, 2019 7:08 AM UTC
    The profile is incorrect as I have a playbar....if it was s bean I would not have had to reach out to sonos for direction on how to connect.
    As I read back through the thread....all I can say is wow.....the tone and support from sonos was priceless.
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    nik9669a
    Senior Virtuoso
    Aug 25, 2019 8:14 AM UTC
    Firstly, we are not Sonos support. This is a user community.

    Secondly, we can only offer suggestions based upon information given and our own experiences and knowledge.

    Thirdly, a request for help which only says “My Sonos keeps cutting in and out” and a profile listing the wrong equipment is not helpful to anyone, including you.

    Finally: if you do need more help, do please reply and we will try to help you.

    Or or you could call Sonos support directly. Contact details for country/region are given.
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      CmgAuthor
      Contributor I
      Aug 27, 2019 1:30 AM UTC
      Here I thought I was giving credit for your diligence in working through the question but instead....oh well just keep doing your great work in support of the Sonos community.
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      Cali Person
      Trending Lyricist I
      Feb 27, 2020 1:33 AM UTC

      Before you try to fix the wireless issue, try the wired, closed network if you can. All you need to do is simply wiring any of your Sonos products to your router, and your system will switch over automatically. You will need to keep one of your Sonos products wired to your router permanently in this configuration. Your easiest solution to wireless issues may be to switch to the wired network!

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