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empyreal100
Contributor I
Oct 30, 2017 8:22 PM UTC
Question

Sonos Controller version 8, 8.1 are AWFUL. How can I go back to prior Controller version?

The reason people bought the overpriced Sonos speakers were to get the glorious, near-perfect Sonos controller app. Now Sonos has replaced that great user interface with the current complicated, difficult controller app. I've been using it for weeks and still have trouble finding simple controls. WHY? Is there a way to use the prior controller again?
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    Peck
    Avid Contributor I
    Nov 18, 2017 10:39 AM UTC
    Btw can someone tell me the difference between Playlists and Sonos Playlists on the My Sonos screen? The Playlists section seems to have Sonos Playlists in it? But those ones aren't in the Sonos Playlists section?Are you on version 8.0/8.1 or 8.2? In 8.0/8.1 'Playlists' actually meant 'favourite playlists'. In 8.2 the thing seems to have merged into one. My Sonos seems a bit of a dog's breakfast to me.

    Ah! Yes. I've done the upgrade and it's now one. Thanks! That seems less confusing. Need to explore it though. I never really bothered with Favourites before, but with the my Sonos feature page it seems more worthwhile.

    I like the visual cue of the now playing screen being in front of the rest of the app. On iOS at least. Big difference. If they could only keep the black bar visible now all the time then at least the flow would be usable, IMO.
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    lars1
    Lyricist I
    Nov 18, 2017 10:49 AM UTC
    The new controller app really sucks
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      Mr Richard
      Avid Contributor III
      Feb 18, 2018 2:17 AM UTC
      Thanks to the new controller I cannot access any of my Sonos devices or any music in my library. Bang goes a $3000 investment. Shame the developers and CEO don't read these posts. Don't tell me they do as the top post is 3 months old and it does not take that time to initiate a simple bit of code updating, like - do away with the need to update the controller every time you use it!
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        Dan_18
        Contributor II
        Feb 18, 2018 2:22 AM UTC
        agreed, the user experience challenging
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          Mr Richard
          Avid Contributor III
          Feb 25, 2018 12:29 AM UTC
          A week of frustration has passed and still no joy. I inadvertently begun a second post here:https://en.community.sonos.com/setting-up-sonos-228990/get-rid-of-the-annoying-update-request-6802672/index1.html#post16210385
          which is more up to date. The Post is marked answered by someone who should know better as his answer is useless. I'm looking for help from someone who actually has some network know-how please.
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            Mr Richard
            Avid Contributor III
            Feb 25, 2018 9:15 AM UTC

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            Smilja
            Smilja
            Feb 25, 2018 9:23 AM UTC
            A week of frustration has passed and still no joy. I inadvertently begun a second post here:https://en.community.sonos.com/setting-up-sonos-228990/get-rid-of-the-annoying-update-request-6802672/index1.html#post16210385
            which is more up to date. The Post is marked answered by someone who should know better as his answer is useless. I'm looking for help from someone who actually has some network know-how please.
            Just get in touch with Sonos Support.

            http://www.sonos.com/en-us/contact/contact-options
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