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ddavidson5647
Contributor I
October 28, 2017

Sonos controller problem on iOS 9.3.5

  • October 28, 2017
  • 129 replies
  • 22860 views
I have my Sonos controller on several iOS devices but after the most recent Sonos update I cannot start the Sonos Controller on my iPad with iOS 9.3.5. (it's an older iPad and iOS 9.3.5 is the most recent iOS for that device). I can start Sonos controller on my iPhone iOS 11.0.3 and then the iPad with iOS 9.3.5. picks that up and I can then continue to use the iPad with Sonos controller to choose music and so on. Not a huge thing and I have a work around but something is not working as it should, the Sonos 8.1 Software release notes say iOS 9 and higher. Can you let me know how to fix the problem?
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    129 replies

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    tenri1983
    Contributor II
    April 12, 2019
    just downloaded sonopad (£3.99) and it seems to be working ok . It's a bit of a faff on but I do have my system back .
      Waterloonie
      Lyricist II
      April 12, 2019
      Get Sonopad from the App store. It works and you don't have to tear you hair out with the SONOS people.
        Pp-melbourne
        Lyricist II
        April 13, 2019
        Sonopad Sonopad Sonopad - the solution to the IPad 9.3.5 iOS issue. A solution I shouldn't have had to pay $A5.99 to get but it neatly solves the issue. I'm not sure that the SONOS people fully appreciate the hostility that arises when they make perfectly good IPads useless for their (otherwise) excellent product. And then try and justify it with the gobbledegook in this thread. Simply leave a workable version in the Appstore. Disappointed to be treated so shabilly as the family has 3 similar IPads and Minis. Mr Sonopad will be reaping a well deserved bonus. pp
          Waterloonie
          Lyricist II
          April 13, 2019
          You just know that SONOS does not give a flying F____. Leave it to the free market and the solution will create the solution. It will be up to us as buyers of SONOS hardware to recommend to potential buyers ... OR NOT.
          T-S
          Chromatic Producer I
          April 13, 2019
          It's always an excitement to update Sonos. You never know what will happen.

          Maybe you lose some functionality, maybe you'll have to toss your remote, maybe you need to go buy a new iPad, maybe you get a new GUI you better not get used to because it will be altered soon enough or maybe you just get som strange dropout problem or other inconsistency. I'ts been a continous train of small or big disasters keeping Sonos up to date.
            pattywack
            Lyricist I
            April 13, 2019
            Get Sonopad from the App store. It works and you don't have to tear you hair out with the SONOS people.
            pattywack
            Lyricist I
            April 13, 2019
            no solution for older iphones with Sonopad - strike one !
            mbc
            Lyricist III
            April 14, 2019
            no solution for older iphones with Sonopad - strike one ! - just downloaded Sonopad for my husband's iPad and there "does" seem to be an app for iPhones. Did not dig deeper to see if useful for older devices.
            mbc
            Lyricist III
            April 14, 2019
            Thank you to everyone who recommended Sonopad.
            Like many of you I am deeply disappointed with Sonos for not recommending this solution. The "Help" person went so far as to tell me I should have received an email warning of the change. I did NOT receive any email!
            We've enjoyed our Sonos system and had no issues, *up until now*. Oh, except that iPort xPRESS Audio Keypad is a useless piece of junk!
            Shame on you Sonos. This whole planned obsolescece thing leaves a bad taste in my mouth about this company.
              T-S
              Chromatic Producer I
              April 14, 2019
              no solution for older iphones with Sonopad - strike one ! - just downloaded Sonopad for my husband's iPad and there "does" seem to be an app for iPhones. Did not dig deeper to see if useful for older devices.

              It's called Sonophone.
              Still going strong on my iPhone4 running iOS7!
              Think it is 1 dollar or something like that 🆒.

              Sonopad has a great feature where you automatically get searches on the web for what you're listening to. I mainly use Discogs, where you often get track info, artwork, and credits. Almost like to good old times with physical albums.
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