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Contributor I
Oct 28, 2017 5:00 PM UTC

Sonos controller problem on iOS 9.3.5

I have my Sonos controller on several iOS devices but after the most recent Sonos update I cannot start the Sonos Controller on my iPad with iOS 9.3.5. (it's an older iPad and iOS 9.3.5 is the most recent iOS for that device). I can start Sonos controller on my iPhone iOS 11.0.3 and then the iPad with iOS 9.3.5. picks that up and I can then continue to use the iPad with Sonos controller to choose music and so on. Not a huge thing and I have a work around but something is not working as it should, the Sonos 8.1 Software release notes say iOS 9 and higher. Can you let me know how to fix the problem?
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129 replies

Lyricist III
May 4, 2019 10:00 PM UTC
At the risk of flogging a dead horse, I would like to be able to play music directly from iTunes. IMO, it is vastly superior to any version of the Sonos App on any platform. I believe this is possible using Apple's Airplay 2, but not with my original Play 1 and Play 3 units. I'm sure this would be possible by using software, hardware or both. I rather cynically doubt, however, that Sonos or Apple would be commercially interested.
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controlav
Lead Maestro
May 4, 2019 11:20 PM UTC
I rather cynically doubt, however, that Sonos or Apple would be commercially interested.

Apple clearly not, but Sonos have already released multiple devices containing sufficient hardware to run Airplay 2. Not sure what more you are asking for?
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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist III
May 5, 2019 8:18 AM UTC
I would like to be able to retrofit my speakers with Airplay 2 capability, I'm not holding my breath.
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Ken_Griffiths
May 5, 2019 11:42 AM UTC
I would like to be able to retrofit my speakers with Airplay 2 capability, I'm not holding my breath.Just buy a Sonos One (as an example) and “Group” it with any, or all, your current Sonos speakers and Airplay to them all. It really is that simple and you can always use the “volume limiter” in its room settings, if you prefer to leave it silent and just let the Sonos One act as dedicated Airplay Controller for your entire household.
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Lyricist III
May 5, 2019 11:53 AM UTC
That sounds like a practical workaround. I hadn't considered leaving the 'Airplay Controller' silent, I guess I would be still able to maintain my 2 zones by grouping (or not) each pair with the new speaker. Thanks for that.
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Ken_Griffiths
May 5, 2019 12:07 PM UTC
That sounds like a practical workaround. I hadn't considered leaving the 'Airplay Controller' silent, I guess I would be still able to maintain my 2 zones by grouping (or not) each pair with the new speaker. Thanks for that.Before I bought the new Beam and some additional Sonos Ones, I used a Sonos One in my Hallway as a dedicated Airplayer, grouping it with other main rooms in my home as and when Airplay was required.

In the early days there was no 'volume limiter' in the rooms settings, so I just muted its speaker (by pressing small speaker icon in Sonos App, next to its volume slider) ... however these days I have sufficient Airplay devices to group with and cover most main rooms. It’s nearing the time though to perhaps sell some of my Play: 1’s and maybe upgrade them all to the new Sonos Ones (Gen2)... which sounds much better than the Play:1, particularly as a stereo pair... er.. that’s just IMHO.?
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Lyricist II
May 5, 2019 7:37 PM UTC
It is a bit weird. Sonos did give decent notice for the death of the CR100 (although some still missed the memo), but for the gutting of the Desktop apps and the dropping of iOS 9 there was zero notice. Not even in the update message itself.

Been in the IT consulting business for twentyfive years and have an iPad I use as an AV Control 'appliance' (9.3.5) that stopped working, as well as an old Samsung TAB, another Samsung Tab 3, a LG tablet, and a Lenovo Tablet all that stopped working with Sonos, while other apps and products work just fine with these devices which are in excellent condition. I've always used 'older' devices as appliances strategically placed around the house, why not? Why should I have to buy new hardware every year or two to run Sonos speakers - LOL! Between Sonos not maintaining older software for at least some basic controls, in addition to forcing original purchasers like me to get an ID to update (class-action lawsuit...) I've stopped recommending the product and have had to tell folks to stay away.... (I used to promote the Sonos product over so many other options over the years to clients, neighbors, friends, etc) People are seeing how this company is behaving since it has gone public. Need I say more?
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Lyricist II
May 5, 2019 7:38 PM UTC
It is a bit weird. Sonos did give decent notice for the death of the CR100 (although some still missed the memo), but for the gutting of the Desktop apps and the dropping of iOS 9 there was zero notice. Not even in the update message itself.

Been in the IT consulting business for twentyfive years and have an iPad I use as an AV Control 'appliance' (9.3.5) that stopped working, as well as an old Samsung TAB, another Samsung Tab 3, a LG tablet, and a Lenovo Tablet all that stopped working with Sonos, while other apps and products work just fine with these devices which are in excellent condition. I've always used 'older' devices as appliances strategically placed around the house, why not? Why should I have to buy new hardware every year or two to run Sonos speakers - LOL! Between Sonos not maintaining older software for at least some basic controls, in addition to forcing original purchasers like me to get an ID to update (class-action lawsuit...) I've stopped recommending the product and have had to tell folks to stay away.... (I used to promote the Sonos product over so many other options over the years to clients, neighbors, friends, etc) People are seeing how this company is behaving since it has gone public. Need I say more?
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Lyricist II
May 5, 2019 7:39 PM UTC
It is a bit weird. Sonos did give decent notice for the death of the CR100 (although some still missed the memo), but for the gutting of the Desktop apps and the dropping of iOS 9 there was zero notice. Not even in the update message itself.

Been in the IT consulting business for twentyfive years and have an iPad I use as an AV Control 'appliance' (9.3.5) that stopped working, as well as an old Samsung TAB, another Samsung Tab 3, a LG tablet, and a Lenovo Tablet all that stopped working with Sonos, while other apps and products work just fine with these devices which are in excellent condition. I've always used 'older' devices as appliances strategically placed around the house, why not? Why should I have to buy new hardware every year or two to run Sonos speakers - LOL! Between Sonos not maintaining older software for at least some basic controls, in addition to forcing original purchasers like me to get an ID to update (class-action lawsuit...) I've stopped recommending the product and have had to tell folks to stay away.... (I used to promote the Sonos product over so many other options over the years to clients, neighbors, friends, etc) People are seeing how this company is behaving since it has gone public. Need I say more?


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bockersjv
Local Superstar
May 5, 2019 11:45 PM UTC
I think we get the message Every_TDH and no need to like your own posts either. Class action lawsuit? Also please name another system that can do all that Sonos does and still supports all its speakers. I think most supported controllers that work are way more than a year old. Blame the tablet manufacturers for not releasing firmware upgrades maybe or ditch android tablets as the support is rubbish, my 5+ yr old Surface works fine as does our 10 old pc and my daughter's well used IPhone 6.

So you've stopped recommend recommending Sonos, that's fine , I've worked in it over 30 years and learnt never too take advice from IT "consultants" ?
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