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Argesi
Contributor I
Jul 25, 2018 11:27 AM UTC

Sonos Controller Has Stopped Working

hi all
i have 1 problem with the sonos controller
i open it stay on sonos logo and crash at says sonos Desktop controller has stopped working
please help me :(:(:(:(:(:(

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8 replies

ratty
ratty
Jul 25, 2018 11:30 AM UTC
Reboot your computer.

If that doesn't help, uninstall the controller and re-install from https://www.sonos.com/redir/controller_software_pc. When it starts, tell it to 'connect to an existing system'.
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ArgesiAuthor
Contributor I
Jul 25, 2018 11:32 AM UTC
Reboot your computer.

If that doesn't help, uninstall the controller and re-install from https://www.sonos.com/redir/controller_software_pc. When it starts, tell it to 'connect to an existing system'. will try
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ArgesiAuthor
Contributor I
Jul 25, 2018 11:36 AM UTC
Reboot your computer.

If that doesn't help, uninstall the controller and re-install from https://www.sonos.com/redir/controller_software_pc. When it starts, tell it to 'connect to an existing system'. will try nope still again
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Ken_Griffiths
Ken_Griffiths
Jul 25, 2018 12:42 PM UTC
Uninstall and then try installing again, but this time right mouse click on the installer and choose to 'run as Administrator' and see if that works for you.
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    ArgesiAuthor
    Contributor I
    Jul 25, 2018 1:16 PM UTC
    Uninstall and then try installing again, but this time right mouse click on the installer and choose to 'run as Administrator' and see if that works for you. does work :(:(:(:(:(:(:(:(
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    ArgesiAuthor
    Contributor I
    Jul 25, 2018 2:51 PM UTC
    i fix it guys
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    ArgesiAuthor
    Contributor I
    Jul 25, 2018 2:52 PM UTC
    the problem is on netframe run time
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    Ken_Griffiths
    Ken_Griffiths
    Jul 25, 2018 5:02 PM UTC
    Uninstall and then try installing again, but this time right mouse click on the installer and choose to 'run as Administrator' and see if that works for you. does work :(:(:(:(:(:(:(:(
    Glad to hear it, some kind of permissions issue, is my guess. Anyhow glad it’s solved.
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